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SAP Academy for Customer Success

Explore. Inspire. Ignite.

Are you a passionate and driven self-starter with two to three years' experience? Work with the world’s top brands, solve their biggest challenges, and influence the way they do business – at SAP.  

SAP Academy for Sales and Presales delivers an energizing, inspiring experience within a globally diverse environment, where participants explore innovative thinking and evolve into confident, dynamic communicators who ignite greater engagement and compel our customers to action.

  • A multi-dimensional, global learning environment that provides a depth and breadth of professional, sales and human adaptive skills relevant for wherever your career path takes you
  • A global network and multi-cultural experiences with colleagues from rich diverse backgrounds
  • Sponsorship from SAP executives, including access to and insight from top global leaders
  • A learn-and-apply approach and experienced mentor support that accelerates readiness and productivity when they transition to their sales roles

 

Melanie Neumann
SAP Academy for Sales

The SAP Academy brought me the unique opportunity and experience to grow within a global and diverse community of colleagues having turned into friends – while always being a student and teacher at the same time.

Sales, presales, customer partner or digital sales? Decide which is best for you.

Choose your path – sales, presales, customer partner or digital sales. Join us for an adventure of a lifetime, where you have the chance to jump-start a career in sales, working with colleagues from all over the world, with a great salary, benefits, and perks galore.   

Female SAP Academy students drawing on a white board
  • Sales Program
  • Presales Program
  • Digital Sales Program
  • Customer Success Partner Program
  • Sales Program
  • Presales Program
  • Digital Sales Program
  • Customer Success Partner Program
Sales Program

Sales Program

Do you like roles where you are responsible for leading a team and have an individual quota where how much you earn is based on how much you sell? Do you enjoy the opportunity to contact customers for prospecting purposes, engaging with them and creating meaningful relationships? When spending time with customers, would you prefer to understand the big picture of their needs, objectives, and how SAP can help them?

Explore Sales Program
Presales Program

Presales Program

Do you like adding value as part of a team, with a team-based compensation plan? Do you enjoy the opportunity to work with customers and becoming a trusted advisor and using creative presentation and demo techniques to show what SAP has to offer to help them achieve their goal?

Explore Presales Program
Digital Sales Program

Digital Sales Program

Do you like roles where you are responsible for leading a team, managing a higher number of smaller deals at the same time, and having an individual quota where how much you earn is based on how much you sell? Do you enjoy the opportunity to contact customers for prospecting purposes through virtual channels (video, social, and phone) and partners, and create meaningful relationships. When spending time with customers, would you prefer to understand the big picture of their needs, objectives, and how SAP can help them?

Explore Digital Sales Program
Customer Success Partner Program

Customer Success Partner Program

With SAP’s growing subscription revenue and increasing number of customers using cloud solutions, the Customer Success Partner (CSP) drives value across the customer lifecycle through successful solution adoption and ongoing renewals that foster account expansion. We are seeking candidates to join our 9-month program to develop into the Customer Success Partner (CSP) role, a critical function within our dynamic Cloud Services Success (CSS) organization. During the program, you will receive onboarding in your local market, innovative classroom-style learning in a virtual environment delivered by a full-time faculty combined with on-the-job training and mentoring by a senior CSP professionals in the field. You will have the opportunity to work both behind the scenes and directly with customers. The program will enrich your knowledge of what SAP and CSS do as well as give you the professional experience to be ready to serve our customers.

Explore Customer Success Partner Program

Application process

Get to know us better

Do a little digging to make sure SAP is the right fit for you. Read about our strategy, business goals, products, and people. And check us out on Facebook, Instagram, Twitter, YouTube, LinkedIn, Glassdoor, and more social channels.

Learn about SAP Academy

Explore the academies for sales, presales, and commercial sales and decide which career path matches your goals and ambitions.

Sign up for alerts

Recruiting for 2022 for SAP Academy for Sales and SAP Academy for Presales has started. Are you interested in the program and not able to find your country of interest? ? Create your profile in our talent community to receive an alert when recruiting opens in each country.  

Apply from anywhere

Apply online from your desktop or mobile device. Use your Xing or LinkedIn Profile.

We are hiring. Are you ready to join the Academy for Sales and Presales programs starting in 2022?  

Be prepared

Be fully prepared with your cover letter and resume – and ensure your contact details are up to date. Accepted file types for resume and cover letter uploads are: Microsoft Word, PDF, HTML, PPT, XLS, CSV, image, and text.

Pre-screening calls

Our recruiters will review all applications. If there is a match with the hiring profile, a recruiter will contact you for a phone interview.

On-line assessment

Once you have had a phone interview, you will be invited to participate in an on-line assessment aimed at driving self-awareness to enhance coaching andl earning.

Assessment day

If you are among the top candidates, you will receive an invitation to join an interview assessment day,  “Bootcamp Challenge”, to meet the team and go through a sales event simulation alongside other top candidates.

If you received an offer, congrats! Welcome to SAP.

Your recruiter will work with you on all the details. Have any questions? Please feel free to ask.

Onboarding

Most new hires at SAP want to hit the ground running – and we can help with that. Associates in the SAP Academy for Sales or Presales program will have a robust support structure. We’ll assign everyone a buddy and a mentor to guide you through your first month and beyond. Your “buddy” will answer all your questions about the SAP Academy for Sales or Presales program and day-to-day questions – like who’s who, what are the SAP systems and processes, and where you can find the cappuccino machine.

Your mentor will be a senior employee in your field. He or she will be your primary point of contact during your field rotation, will share their experience with you and help you increase your knowledge and skills in a safe and supportive environment. A team of SAP trainers, known as the academy faculty, with extensive experience in sales, presales, field management, or enablement, will facilitate interactive training workshops for you, assess your skills, and provide you with regular coaching. On top of that, an academy director will serve as your functional manager throughout the program, supporting you with regular one-to-one meetings, performance development, and helping ensure you have an overall quality experience. 

Pre-start portal

Learn everything you need to know about your new role at SAP in the weeks leading up to your start date. Browse company information, performance reports, policies, employee blogs, FAQs, and more.   

Local onboarding

Attend an in-person or virtual welcome session and meet your manager, buddy, and team. Set up your IT equipment, complete onboarding documentation – and learn about your location, payroll, and benefits.

Global onboarding

Learn how to navigate SAP in a 90-minute virtual session offered on a weekly basis. You’ll hear about SAP’s history, strategy, culture, self-service tools, learning and development opportunities, and more.   

Role-specific onboarding

Take advantage of the onboarding programs and learning opportunities available for each line of business: sales and pre-sales, products and innovation, HR, finance, service and support, and marketing.

Grow. Lead. Innovate – We help you reach your potential

Maggie and Ivan

As SAP Academy faculty members, they support, challenge, and inspire one another every day. Maggie and Ivan work together, putting their differences and egos aside and coming together as one with the shared goal of supporting early talent to succeed in a sales career with SAP. At SAP, we move business and economies forward for a better tomorrow. Together.  

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Life at SAP

We go to great lengths to ensure you have every opportunity to succeed – in your own way. Flourish in an environment that encourages free expression, collaboration, individuality, and diversity. Learn how we operate, innovate, work, play, and give back – to make sure we’re the right fit for you.

Career development

Combine your talents with SAP opportunities to create an amazing career. We’ll be your biggest cheerleaders and provide you with the development tools, training, and support you need to turn your career dreams into reality.

Benefits

People who do great work deserve great support. That’s why we care about building a culture of flexibility, learning, and belonging. At SAP, you can customize your benefits experience to meet your personal and professional needs and support a healthy and sustainable lifestyle.

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