Why did SAP sunset Neo?

SAP decided to sunset the SAP BTP, Neo environment because it was outdated. SAP BTP offers a variety of application environments that customers can choose from to build SAP application extensions and custom business solutions in the cloud. SAP BTP, Neo environment, is the oldest of these and is built on an SAP-proprietary technology stack. Since it was introduced in 2012, there have been many advances in cloud-native technologies. This older environment no longer provides the best technological path forward for SAP and our customers. The multi-cloud foundation for SAP BTP is our strategic focus for all investment going forward and has been the default environment for new customers since 2020.

Will SAP provide the same functionalities in the multi-cloud foundation as the services in the Neo environment?

SAP plans to provide as many equivalent services as possible in the multi-cloud foundation for SAP BTP. Some services won’t have a direct equivalent because we have updated our portfolio. SAP will continue to invest in migration packs, documentation, and services to simplify migration.

In a multi-cloud environment, where will my data reside and be processed?

SAP stores customer and partner data using data storage and data persistence services, including those provided by our hyperscale partners. Cloud and security follow a shared responsibility model. Some security, risk, and compliance controls are handled by the infrastructure provider, while others are managed by SAP.

Easily migrate from SAP BTP, Neo environment to the multi-cloud foundation

Simplify your move from legacy SAP BTP, Neo environment solutions to the multi-cloud foundation—the next generation of cloud-native technologies.

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Discover how SAP’s AI, data, and platform technologies improve operations, performance, and innovation.

Why move to the multi-cloud foundation?

Migrate to the multi-cloud foundation and prepare for future innovation by increasing the flexibility of your infrastructure, environment, and runtimes.

Expand system capabilities

Modernize your platform and accomplish more with additional functionalities, such as creating applications, connecting source systems, and automating manual processes.

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Make your enterprise more intelligent and sustainable

Keep innovating by migrating from the Neo environment to the multi-cloud foundation—increasing the openness and agility of your technology environment.

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Be ready for future innovation

Simplify your developer experience and create a future-ready environment that can evolve with your business.

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Plan your migration to the multi-cloud foundation

Create a seamless migration plan to move your business forward faster and with more confidence.

Learn more about our SAP BTP environments

Discover the capabilities of our multi-cloud environments and find what works best for your needs.

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Observe which components will be affected and which need to migrate.

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Create an individual roadmap for your transition and plan your next steps.

Migrate your scenario components

Find documentation on the most common scenarios to expedite your migration process.

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Frequently asked questions

: SAP decided to sunset the SAP BTP, Neo environment because it was outdated. SAP BTP offers a variety of application environments that customers can choose from to build SAP application extensions and custom business solutions in the cloud. SAP BTP, Neo environment, is the oldest of these and is built on an SAP-proprietary technology stack. Since it was introduced in 2012, there have been many advances in cloud-native technologies. This older environment no longer provides the best technological path forward for SAP and our customers. The multi-cloud foundation for SAP BTP is our strategic focus for all investment going forward and has been the default environment for new customers since 2020.
: SAP plans to provide as many equivalent services as possible in the multi-cloud foundation for SAP BTP. Some services won’t have a direct equivalent because we have updated our portfolio. SAP will continue to invest in migration packs, documentation, and services to simplify migration.
: SAP stores customer and partner data using data storage and data persistence services, including those provided by our hyperscale partners. Cloud and security follow a shared responsibility model. Some security, risk, and compliance controls are handled by the infrastructure provider, while others are managed by SAP.

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