SAP Micro-App Hub, user learning and change management
Accelerate adoption & reduce costs with AI for user learning lifecycle.
Overview
Leveraging agentic AI, AI-assisted user learning and change management automates the SAP user-learning lifecycle, while supporting selected change management deliverables. By integrating with SAP Signavio and SAP Cloud ALM, it empowers learning leads, key users and content authors to define role-based user learning curricula and generate text-based custom user learning content, at scale. It integrates with WalkMe Learning Arc (planned) and SAP Enable Now to transform text-based content into engaging learning assets and publish them directly in-app. In addition, it helps change managers with stakeholder identification, communication analysis and plan. SAP solutions supported so far: SAP Cloud ERP, Cloud ERP Private (starting 2023), SuccessFactors Employee Central, SuccessFactors Learning, SuccessFactors Career and Talent Development, SuccessFactors Performance and Goals.
Benefits
- Faster onboarding by semi-automation, reducing delays
- Higher accuracy and customization by integrating with SAP Signavio and SAP Cloud ALM, based on real customer data and SAP best practices
- Keeps content current with each custom process and SAP cloud release change
Business Value
- Up to 60% reduction in time for learning needs analysis (LNA) and user learning content development
- Up to 50% reduction in effort and costs in customised learning content development
Details
Solution type
AI Feature
Compatibility
Works with
SAP Micro-App Hub
Plans and pricing
SAP Micro-App Hub, user learning and change management
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
If you already have AI Units, activate this solution on SAP for Me
- Contract duration available upon request
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
If you already have AI Units, activate this solution on SAP for Me
Technical Information
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Cloud delivery options
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Installation and setup
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Configuration
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Integration
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Resources
AI Feature - FAQ
Product - SAP Help Portal
Business Value 3-Pager
SAP Micro-App Hub, user learning and change management
