Prepayment for utilities allows customers to prepay for their energy consumption
SAP prepayment for utilities provides a new utility program that allows customers to prepay for their accounts. SAP Prepayment for Utilities offers a Streamlined Monitoring Process for the Prepayment Customers and analyzes the Consumption in relation to the customer’s Balance. Fundamental to the SAP Prepayment solution is the implementation of smart meters for accurate frequent consumption and balance calculation.
Overview
Enhance revenue assurance for utility companies
By receiving payments upfront, revenue collection is improved and there is reduced credit risk associated with unpaid bills. No costs for reminders, creating instalment plans and debt collection.
Increased customer satisfaction
Offering prepayment options can increase customer satisfaction by providing greater control over energy usage and spending, and customers will not experience bill shocks again as they are aware of their usage and the balance in their e-Wallet through notifications and access to a portal.
Operational efficiency, and reduced debt and default rates
Reduces the administrative costs associated with meter reading, billing, and collections. Lowers the risk of debt accumulation and defaults on payments, as services are prepaid.
Details
Solution type
Extensions and Add-ons
Industry
Oil, Gas, and Energy, Utilities, Public Sector
Compatibility
Works with
Features
Prepayment document management
The central point of entry to display and collect all prepayment relevant data. It includes up-to-date information about the usage and payment details of a customer. Furthermore, it also enable debt recovery.
Account Balance Determination
Determine the account balance, payments, and usage of a prepayment customer. Customers enrolled in the prepayment program are responsible for maintaining a positive prepayment balance in their accounts. Utility companies, therefore, need to have the most current account balance information at hand.
Consumption Monitoring
Monitors the prepayment documents values and status. When a value reaches or fall below their pre-defined threshold, it automatically triggers the applicable event: Notify, Disconnect, and Reconnect.
Plans and pricing
All plans include:
Comprehensive offering
BC Set & SAP notes for SAP prepayment for utilities: Activation of BC Set for Prepayment for Utilities Activation and Implementing all relevant SAP Notes for Prepayment for Utilities
Base Configuration for SAP prepayment for utilities: All relevant basic configuration for SAP prepayment for utilities.
Disconnection /Reconnection functionality: All relevant developments, enhancements, configuration, and integrations for Disconnection and Reconnection.
SMS and email Functionality for SAP prepayment for utilities: All relevant developments, enhancements, and configuration for notifications.
Debt Recovery: All relevant enhancements, configuration, and integrations for Debt Recovery.
Billing Rate/schema enhancement: All relevant enhancements and configuration of the existing Billing Rates/Schemas.
Price unavailable in this regionBC Set & SAP notes for SAP prepayment for utilities: Activation of BC Set for Prepayment for Utilities Activation and Implementing all relevant SAP Notes for Prepayment for Utilities
Base Configuration for SAP prepayment for utilities: All relevant basic configuration for SAP prepayment for utilities.
Disconnection /Reconnection functionality: All relevant developments, enhancements, configuration, and integrations for Disconnection and Reconnection.
SMS and email Functionality for SAP prepayment for utilities: All relevant developments, enhancements, and configuration for notifications.
Debt Recovery: All relevant enhancements, configuration, and integrations for Debt Recovery.
Billing Rate/schema enhancement: All relevant enhancements and configuration of the existing Billing Rates/Schemas.
Costing
Base Configuration for SAP prepayment for utilities, BC Set Activation & SAP notes, SMSs and emails, Disconnection/Reconnection functionality, Debt Recovery, and Billing Rate/schema enhancement
Price upon requestBase Configuration for SAP prepayment for utilities, BC Set Activation & SAP notes, SMSs and emails, Disconnection/Reconnection functionality, Debt Recovery, and Billing Rate/schema enhancement
Technical information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Resource Planning |
| Industry | Oil, Gas, and Energy, Utilities, Public Sector |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Compliance |
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers. |
| Privacy policy |
SAP’s privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Prepayment for Utilities
Privacy-Policy
Prepayment for Utilities
Publisher
Zimele ERP IT Services PTY LTD
Zimele Technologies is a leading provider of software-as-a-service solutions that optimize business processes. As your certified SAP gold partner, we specialize in delivering smart solutions that benefit organizations in utilities, public sector, retail, real estate, and facilities management. Our expertise lies in integrating SAP-based utilities solutions and ERP software, ensuring that your operations run smoothly and efficiently. However, our services go beyond SAP. Our non-SAP business consultancy covers a wide range of areas including Governance Framework Development, Enterprise Architecture, ICT Strategy, Managed IT Services, Managed Cloud Services, and ICT Training.
