Lead-Generation from CMS Contact Form for SAP Business ByDesign

All relevant Sales-Information at Hand - in RealtimeThe "Lead-generation from CMS contact form"-AddOn expands the existing contact form functionality.A lead in SAP Business ByDesign is created whenever someone fills out the contact form.Depending on the information in the contact form, the app automatically distinguishes between "retail client" or "business customer".In addition to the creation of the lead, the app also creates customer master data (with the status of "interested party").For B2B customers, the app also transfers relevant data of the contact person.If the business partner / contact already exists, the lead gets assigned to the business partner.If a lead already exists and has neither the status "accepted" nor "rejected", with every new message from the contact form, a new note is added to the existing lead.If SAP Business ByDesign (for example, during scheduled maintenance) is offline, an internal note is added, so that the person responsible can apply the lead manually. Harvest Leads at the SourceNever miss a lead from your contact forms again.Reducing manual steps reduces your expenses and helps to avoid loss of important information.CRM being the hub for all Sales ActivitiesYou can react faster to your customer's needs.Your leads are always up-to-date and all relevant information is stored in one system.