Shopping Agent

Transform your online shopping experience with an AI shopping agent.

Overview

This intelligent agent, delivered with the SAP CX AI Toolkit, expands the existing AI capabilities of SAP Commerce Cloud, transforming the online shopping experience through natural language conversations that help customers quickly find exactly what they need. Shoppers can ask questions ranging from "I need comfortable dress shoes for my commute" to "What shirt goes well with these pants?" and the shopping agent will respond just like a top-notch sales associate. Through natural language conversations, the shopping agent helps customers quickly find exactly what they need, making online shopping easier and more intuitive than ever. The agent understands context, compares products, and offers intelligent recommendations, it can handle complex, multi-part requests effectively.

Benefits

Guide customers to the right products with simple, conversational interactions
Help customers find and compare products to make informed decisions
Integrate with SAP product catalogs for accurate and up-to-date information
Connect to your e-commerce storefront for a customized shopping experience
Boost conversion rates with conversational shopping and natural language interactions

Business Value

5% increase in online conversion rate
5% increase in average order value
5% increase in repeat purchases

Details

Solution type

AI Agent

Plans and pricing

validFrom1763424000000

validUntil253370723039000

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lifeCycleStatusCodeA7

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titleShopping Agent

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deploymentType

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