Pryon: Contract Converser for SAP Service Cloud
Pryon turns hours of searching into moments of clarity. By weaving an organization’s content into a secure knowledge fabric, users can unlock trusted answers derived from complex, unstructured data through natural language prompts. By reducing the distance between people and the knowledge they need, Pryon fosters a more informed, resilient, and responsive organization. A partner that is a member of SAP’s curated startup ecosystem.
Overview
Trusted knowledge integration
Pryon organizes unstructured content into trustworthy, domain-specific collections. It prioritizes data security with secure APIs and access controls, while also taking a cautious approach to AI model training by utilizing both public and private data to prevent the generation of unreliable responses.
Augmented productivity
Conversational search swiftly provides verified answers linked directly to their sources, enhancing efficiency. You can create no-code mobile and web apps to boost productivity and streamline workflows. With a time-to-value measured in days, not months, you'll see quick results and improvements.
Scale & discovery
Dashboards provide valuable insights for identifying knowledge gaps and growth opportunities. Pryon excels at seamless scalability, handling the continuous intake of vast amounts of unstructured content, including handwritten documents and videos.
Details
Solution Type
Extensions and Add-ons
Industry
Cross-Industry
Compatibility
Works with
SAP Sales Cloud
Features
With advanced NLP, search isn’t based on key words or document popularity – it’s based on an actual understanding of what is in the content and where exactly to find it. With Pryon you can instantly create a fusion search combining several sources into one, create a daily search service for a high value knowledge worker, and even start to attack your largest intranet search challenges.

With AI, your customers, employees and partners can get answers to their questions directly – just by asking. Pryon makes it easy for the information that is all around a company to be organized in one place and accessible through direct questioning with no need to build software.

Create a reading, talking virtual assistant that is happy to help and always available. You can build a general purpose assistant with several kinds of knowledge or a virtual expert focused on a single topic – computer repair, equipment maintenance, safety regulations, employee benefits, etc.

Plans and pricing
Pryon Labs
Named User Access for End Users, Admins, and designated Subject Matter Experts
Pryon User Interface to access Pryon’s grounded in truth Information Retrieval Question Answering (IRQA) engine with LLM cluster technologies
Computer Vision (CV) with Visual Segmentation, OCR, Handwriting Recognition Modules
Pryon Portal Admin, SME and “Questioners”
SSO Integration Platform
Build and Test Collections Pre-Deployment
Add-on and upgrade options include: monthly query packages, API access, additional Admin and SME Seats, and customizable content update frequency
Leverage the Pryon platform and Pryon services team to scope, build, and test high-value pre-deployment collections.
- Minimum contract 1 year
- Has prerequisite
Named User Access for End Users, Admins, and designated Subject Matter Experts
Pryon User Interface to access Pryon’s grounded in truth Information Retrieval Question Answering (IRQA) engine with LLM cluster technologies
Computer Vision (CV) with Visual Segmentation, OCR, Handwriting Recognition Modules
Pryon Portal Admin, SME and “Questioners”
SSO Integration Platform
Build and Test Collections Pre-Deployment
Add-on and upgrade options include: monthly query packages, API access, additional Admin and SME Seats, and customizable content update frequency
Leverage the Pryon platform and Pryon services team to scope, build, and test high-value pre-deployment collections.