SAP Engagement Cloud Release Ready Kit
The Release Ready Kit is standard across all SAP Cloud solutions to drive increased customer adoption and understanding of releases. Document downloaden
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Release Ready Kit
SAP Engagement Cloud
Q2 2025
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Release Ready Kit
SAP Engagement Cloud
Q2 2025
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Release Preparation Important Dates
To reach our common mission of enabling every enterprise to continuously deliver connected, trusted, and sustainable digital
sales experiences, it is critical you know the release dates to ease your rollout of ongoing innovations.
June 3, 2026
Current Release
October, 2026
Next Release
Release Cycle Frequency
There are four major releases for SAP Engagement Cloud throught the year: February, May, August and November. Each release has
three stages explained below.
Pi Pilot Phase Early Adopter Phase General Availability
The development is still happening while
we’re testing the feature with customer pilots.
You can start selling the product. But
it can be still limited in its full scope.
Feature or enhancement wil be released to
all customers and production accounts.
Release Preparation Important Dates
To reach our common mission of enabling every enterprise to continuously deliver connected, trusted, and sustainable digital
sales experiences, it is critical you know the release dates to ease your rollout of ongoing innovations.
June 3, 2026
Current Release
October, 2026
Next Release
Release Cycle Frequency
There are four major releases for SAP Engagement Cloud throught the year: February, May, August and November. Each release has
three stages explained below.
Pi Pilot Phase Early Adopter Phase General Availability
The development is still happening while
we’re testing the feature with customer pilots.
You can start selling the product. But
it can be still limited in its full scope.
Feature or enhancement wil be released to
all customers and production accounts.
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Release Awareness Ensure Alignment
Utilize the release resources below to stay up to date on the most recent innovations.
Hear From Experts
Read about the current release highlights in the Blog Post: Q2 2026 Product Release
Check out also the previous release information in the Blog Post: Q1 2026 Product Release
The Release Webcast: Q2 2026 Release Recap
(Note: The webcast registration link becomes a replay link automatically after the live webcast date.)
Previous release webcast reply Q1 2026 Release Recap
Release Navigator for SAP Customer Experience
Make use of the SAP Engagement Cloud page on release navigator. The tool is a single point for all CX solution release resources across the
SAP ecosystem providing an intuitive and easy -to-use tool for navigating and accessing the latest updates and information.
Product Release Page
All information about the newest major release features and enhancements will be available to you on the Product Release page,
starting from the release date, June 3.
We bundle new functionality into several major releases each year, but that doesn't stop us from delivering a steady flow of upd ates in
between.
Release Awareness Ensure Alignment
Utilize the release resources below to stay up to date on the most recent innovations.
Hear From Experts
Read about the current release highlights in the Blog Post: Q2 2026 Product Release
Check out also the previous release information in the Blog Post: Q1 2026 Product Release
The Release Webcast: Q2 2026 Release Recap
(Note: The webcast registration link becomes a replay link automatically after the live webcast date.)
Previous release webcast reply Q1 2026 Release Recap
Release Navigator for SAP Customer Experience
Make use of the SAP Engagement Cloud page on release navigator. The tool is a single point for all CX solution release resources across the
SAP ecosystem providing an intuitive and easy -to-use tool for navigating and accessing the latest updates and information.
Product Release Page
All information about the newest major release features and enhancements will be available to you on the Product Release page,
starting from the release date, June 3.
We bundle new functionality into several major releases each year, but that doesn't stop us from delivering a steady flow of upd ates in
between.
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Release Enablement Key Resources
Enable yourself with these resources to better understand what each release entails and what opportunities it provides to you r users.
.
SAP
Learning/
Certification
Roadmap SAP
Engagement
Cloud
What's New Page
on Help Portal
Value Map
Knowledge
Base
Onboarding
Resource Center
News and Updates
Subscribe to receive the monthly SAP Customer Experience Upcoming Webcasts newsletter deliver right to your mailbox.
.
Bite-Sized
Learning Videos
Release Enablement Key Resources
Enable yourself with these resources to better understand what each release entails and what opportunities it provides to you r users.
.
SAP
Learning/
Certification
Roadmap SAP
Engagement
Cloud
What's New Page
on Help Portal
Value Map
Knowledge
Base
Onboarding
Resource Center
News and Updates
Subscribe to receive the monthly SAP Customer Experience Upcoming Webcasts newsletter deliver right to your mailbox.
.
Bite-Sized
Learning Videos
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Additional Resources Help, Training, Support, & Community
Utilize the resources below to find information, report issues, and connect with others.
SAP Engagement Cloud Help Portal
Find information on software functionality and more. You can
browse by product or topic you are interested in.
SAP for Me Support Portal
Find answers to support -related questions. Report
product issues via an incident and see the incident list
status/priority.
SAP Community
Our online community where SAP software users,
developers, consultants, mentors, and students get help,
share ideas, and connect with others. Make sure to check
out the Community Tag for SAP Engagement Cloud to read
the lates blog posts.
Continuous Quality Check
SAP Continuous Quality Checks (CQCs) are a collection of
remote services included with SAP Enterprise Support. The CQC
for deployment readiness analyses your SAP CX tenant to
identify potential risks and ensure smooth start of production.
Additional Resources Help, Training, Support, & Community
Utilize the resources below to find information, report issues, and connect with others.
SAP Engagement Cloud Help Portal
Find information on software functionality and more. You can
browse by product or topic you are interested in.
SAP for Me Support Portal
Find answers to support -related questions. Report
product issues via an incident and see the incident list
status/priority.
SAP Community
Our online community where SAP software users,
developers, consultants, mentors, and students get help,
share ideas, and connect with others. Make sure to check
out the Community Tag for SAP Engagement Cloud to read
the lates blog posts.
Continuous Quality Check
SAP Continuous Quality Checks (CQCs) are a collection of
remote services included with SAP Enterprise Support. The CQC
for deployment readiness analyses your SAP CX tenant to
identify potential risks and ensure smooth start of production.