SAP Sales Cloud Release Ready Kit
The Release Ready Kit is standard across all SAP Cloud solutions to drive increased customer adoption and understanding of releases. Document downloaden
PUBLIC
Release Ready Kit
SAP Sales Cloud & SAP Sales Cloud Version 2
2608
Release Ready Kit
SAP Sales Cloud & SAP Sales Cloud Version 2
2608
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Release Preparation Important Dates
To reach our common mission of enabling every enterprise to continuously deliver connected, trusted, and sustainable digital sales
experiences, it is critical you know the release dates to ease your rollout of ongoing innovations.
To ensure you are aware of releases, outages, maintenance, etc., you must opt-in to receive cloud notifications from the Cloud Availability Center.
2608 Test upgrade: August 01
2608 Production upgrade: August 15
2611 Test upgrade: October 31
2611 Production upgrade: November 14
More information about upcoming Release Schedule Dates, detailed Maintenance Windows and Major Upgrade Windows for SAP Sales Cloud you
can find on SAP Help Portal.
Current Release Dates SAP Sales Cloud Next Release Dates SAP Sales Cloud
SAP Sales Cloud Version 2 operates on a continuous delivery model. Through this model, you can look forward to accessing new functionalities
and updates every month, enabling you to stay ahead in today's fast-paced business landscape. The monthly upgrade for SAP Sales Cloud
Version 2 is scheduled to take place on the first Saturday of each month in most regions.
Find more information about the upgrade schedule here, please use the search function and type “sales cloud” to get the maintenance window
for this product.
Release Model for SAP Sales Cloud Version 2
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Release Preparation Important Dates
To reach our common mission of enabling every enterprise to continuously deliver connected, trusted, and sustainable digital sales
experiences, it is critical you know the release dates to ease your rollout of ongoing innovations.
To ensure you are aware of releases, outages, maintenance, etc., you must opt-in to receive cloud notifications from the Cloud Availability Center.
2608 Test upgrade: August 01
2608 Production upgrade: August 15
2611 Test upgrade: October 31
2611 Production upgrade: November 14
More information about upcoming Release Schedule Dates, detailed Maintenance Windows and Major Upgrade Windows for SAP Sales Cloud you
can find on SAP Help Portal.
Current Release Dates SAP Sales Cloud Next Release Dates SAP Sales Cloud
SAP Sales Cloud Version 2 operates on a continuous delivery model. Through this model, you can look forward to accessing new functionalities
and updates every month, enabling you to stay ahead in today's fast-paced business landscape. The monthly upgrade for SAP Sales Cloud
Version 2 is scheduled to take place on the first Saturday of each month in most regions.
Find more information about the upgrade schedule here, please use the search function and type “sales cloud” to get the maintenance window
for this product.
Release Model for SAP Sales Cloud Version 2
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Productive Tenant(s)
Current Release New Release
Test Tenant(s)
Wednesday 11pm
user’s local time
e.g. Sat 6pm CEST
**
e.g. Sun 6am CEST
**
Customer Test Period (optional) 10
days
Current Release New Release
Customer Notification Send Out :
Deadline to report
incidents
2 weeks
~ 2 weeks
Test
Upgrade
no system
availability
Productive
Upgrade
no system
availability
Wednesday
Mail
Mail
Mail
3
** Region specific start of Upgrade Downtimes
e.g. Sat 6pm CEST **
e.g. Sun 6am CEST **
Release Timeline for SAP Sales and Service Cloud (C4C)
Public
Productive Tenant(s)
Current Release New Release
Test Tenant(s)
Wednesday 11pm
user’s local time
e.g. Sat 6pm CEST
**
e.g. Sun 6am CEST
**
Customer Test Period (optional) 10
days
Current Release New Release
Customer Notification Send Out :
Deadline to report
incidents
2 weeks
~ 2 weeks
Test
Upgrade
no system
availability
Productive
Upgrade
no system
availability
Wednesday
3
** Region specific start of Upgrade Downtimes
e.g. Sat 6pm CEST **
e.g. Sun 6am CEST **
Release Timeline for SAP Sales and Service Cloud (C4C)
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Release Awareness Ensure Alignment
Utilize the release resources below to stay up to date on the most recent innovations.
Hear From Experts
Discover the latest innovation highlights for SAP Sales Cloud Version 2 in Q2 2026, along with the release highlights for SAP Sales
Cloud 2605.*New blog post will be updated as becomes available.
The specific release blog post offers comprehensive written documentation on recent updates and enhancements, allowing you to
review the information at your convenience for greater flexibility.
You can attend or view later the current Q2 2026 Release Overview Webcast for SAP Sales Cloud version 2 or watch recordings of
previous webcast.
Release Navigator
Utilise the Release Navigator for Customer Experience as a central hub for all customer experience solution release resources within the
SAP ecosystem. This tool offers an intuitive and user-friendly interface for navigating and obtaining the most recent updates and
information.
What’s New Documentation for SAP Sales Cloud and SAP Sales Cloud Version 2
Public
Release Awareness Ensure Alignment
Utilize the release resources below to stay up to date on the most recent innovations.
Hear From Experts
Discover the latest innovation highlights for SAP Sales Cloud Version 2 in Q2 2026, along with the release highlights for SAP Sales
Cloud 2605.*New blog post will be updated as becomes available.
The specific release blog post offers comprehensive written documentation on recent updates and enhancements, allowing you to
review the information at your convenience for greater flexibility.
You can attend or view later the current Q2 2026 Release Overview Webcast for SAP Sales Cloud version 2 or watch recordings of
previous webcast.
Release Navigator
Utilise the Release Navigator for Customer Experience as a central hub for all customer experience solution release resources within the
SAP ecosystem. This tool offers an intuitive and user-friendly interface for navigating and obtaining the most recent updates and
information.
What’s New Documentation for SAP Sales Cloud and SAP Sales Cloud Version 2
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Release Enablement Key Resources
Enable yourself to understand your release entails and how it may impact your users.
SAP Sales Cloud
Learning Portfolio
Roadmap SAP
Sales Cloud
Version 2
Roadmap
SAP Sales
Cloud
SAP Sales Cloud Version
2 Features
Onboarding
Resource Center
News and Updates
Subscribe to receive the SAP Sales and Service Cloud Newsletter and Customer Experience Webcast Newsletter deliver right to your
mailbox monthly.
Public
Release Enablement Key Resources
Enable yourself to understand your release entails and how it may impact your users.
SAP Sales Cloud
Learning Portfolio
Roadmap SAP
Sales Cloud
Version 2
Roadmap
SAP Sales
Cloud
SAP Sales Cloud Version
2 Features
Onboarding
Resource Center
News and Updates
Subscribe to receive the SAP Sales and Service Cloud Newsletter and Customer Experience Webcast Newsletter deliver right to your
mailbox monthly.
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Additional Resources Help, Services, Support, & Community
Utilize the resources below to find information, report issues, and connect with others.
SAP Help Portal
Find information on software functionality:
Continuous Quality Check Deployment Readiness
SAP Continuous Quality Checks (CQCs) are a collection of
remote services included with SAP Enterprise Support. The
CQC for deployment readiness analyzes your SAP CX tenant in
detail to identify potential risk.
SAP for Me Support Portal
Find answers to support-related questions. Report
product issues via an incident and see the incident list
status/priority.
SAP Community
Our online community where SAP software users,
developers, consultants, mentors, and students get help,
share ideas, and connect with others. Make sure to check
out the Community Tags for SAP Sales Cloud and SAP
Sales Cloud Version 2 to read the lates blog posts.
Public
Additional Resources Help, Services, Support, & Community
Utilize the resources below to find information, report issues, and connect with others.
SAP Help Portal
Find information on software functionality:
Continuous Quality Check Deployment Readiness
SAP Continuous Quality Checks (CQCs) are a collection of
remote services included with SAP Enterprise Support. The
CQC for deployment readiness analyzes your SAP CX tenant in
detail to identify potential risk.
SAP for Me Support Portal
Find answers to support-related questions. Report
product issues via an incident and see the incident list
status/priority.
SAP Community
Our online community where SAP software users,
developers, consultants, mentors, and students get help,
share ideas, and connect with others. Make sure to check
out the Community Tags for SAP Sales Cloud and SAP
Sales Cloud Version 2 to read the lates blog posts.