S&I Corp.: Transforming HR to drive smarter growth
Aligning talent with growth in integrated asset management
S&I Corp., a top asset management partner, needed to modernize its HR processes to support growth. Faced with fragmented processes and poor visibility, it adopted SAP SuccessFactors solutions to unify systems, align goals, and encourage feedback. Within months, employee efficiency rose, execution of objectives and key results (OKR) improved, and engagement increased.
| Industry | Region | Company Size |
| Professional services | Seoul, South Korea | 1,300 employees |
increase in goal-setting participation.
reduction in HR administrative workload.
increase in feedback frequency.
Chief Human Resources Officer, S&I Corp.
Facing the roadblocks to growth
As S&I Corp. expanded its footprint across property, facility, and consulting services, its internal systems struggled to keep up with the pace of change. The company’s performance management process was heavily reliant on outdated tools, such as manual spreadsheets, e-mail-based reviews, and disconnected systems, that made it difficult to track progress or align goals across departments.
Employees and managers alike found the existing management by objectives (MBO) style of reviews cumbersome and unclear. Objectives were often vague, feedback was infrequent, and performance conversations lacked structure. This created a disconnect between individual contributions and broader business goals, limiting the company’s ability to drive strategic execution.
The HR team recognized that these inefficiencies were more than operational—they were cultural. Without a clear, consistent, and engaging performance management framework, it was difficult to foster accountability, recognize high performers, or support employee development. To sustain its growth and remain competitive, S&I Corp. needed a modern, scalable HR solution that could unify its processes and empower its people.
Building a connected HR experience
S&I Corp. selected SAP SuccessFactors solutions as the foundation for its HR transformation, with a clear focus on performance management and strategic alignment. The implementation began with the SAP SuccessFactors Performance & Goals solution, designed to replace the legacy MBO system with a more agile approach based on objectives and key results (OKR).
The new system allowed objectives to be cascaded from the executive level down to individual contributors, ensuring that every employee’s work was directly tied to the company’s strategic priorities. This shift brought clarity, structure, and purpose to goal setting, while also enabling real-time tracking of progress.
To enhance accessibility and engagement, SAP SuccessFactors was tightly integrated with Microsoft Teams, the company’s primary collaboration platform. Employees could now receive performance notifications, submit feedback, and participate in reviews directly within Microsoft Teams channels. This smooth integration made performance management a natural part of daily workflows, rather than a quarterly or annual event.
S&I Corp. also leveraged native integration capabilities in SAP SuccessFactors to connect with its SAP ERP application. This ensured that organizational changes, such as new hires, promotions, or team realignments, were automatically reflected across systems. The result was a significant reduction in manual updates and a more accurate, up-to-date view of the company’s structure.
The implementation followed a phased rollout strategy, beginning with pilot groups and expanding across the organization. Training sessions, workshops, and internal champions helped drive adoption and ensure that employees and managers were comfortable with the new tools and processes.
Paving the way for growth through increased efficiency and engagement
Although the full rollout of SAP SuccessFactors was completed only recently, the impact has already been significant. One of the most immediate improvements was in employee engagement with the goal-setting process. Participation in OKR creation rose by 10%, indicating a stronger connection between individual roles and company strategy.
The integration with Microsoft Teams proved to be a game changer. Feedback frequency increased by 40%, as employees found it easier and more intuitive to share insights, recognize peers, and engage in performance conversations. This shift helped foster a culture of continuous feedback and real-time recognition.
From an operational standpoint, the HR team experienced a 20% reduction in administrative workload. Tasks that once required manual updates, such as reflecting organizational changes or preparing for calibration sessions, were now automated and streamlined. This freed up HR professionals to focus on higher-value activities such as talent development, workforce planning, and strategic initiatives.
Calibration sessions, which had previously been time-consuming and inconsistent, became more data-driven and equitable. Managers could now access real-time performance data, compare data across teams, and make informed decisions about promotions, development opportunities, and succession planning.
The new system also improved transparency and accountability. Employees could clearly see how their goals aligned with broader business objectives, and managers had the tools to track progress, provide timely feedback, and support development in a structured way.
Human Resources, S&I Corp.
Shaping a future of continuous innovation
S&I Corp. views the implementation of SAP SuccessFactors not as a onetime project, but as the foundation for a long-term transformation. The company is already planning to expand its use of the platform to include additional solutions for talent management, succession planning, and learning and development.
These future enhancements will enable S&I Corp. to offer personalized growth paths for employees, support leadership development, and build a robust internal talent pipeline. By integrating these solutions into a unified HR ecosystem, the company aims to create a smooth employee experience that supports both individual aspirations and organizational goals.
The HR team is also exploring the use of advanced analytics and dashboards to gain deeper insights into workforce trends, engagement levels, and retention risks. These insights will inform strategic decisions and help the company stay agile in a rapidly changing business environment.
S&I Corp. is committed to continuous improvement. With each new release of SAP SuccessFactors, the HR team participates in workshops and planning sessions to evaluate new features, assess compliance requirements, and identify opportunities for innovation.
Ultimately, the company’s vision is to build a workplace where performance, growth, and satisfaction are not just managed but actively cultivated. With SAP SuccessFactors as its digital backbone, S&I Corp. is well-positioned to lead with confidence, scale with agility, and grow with purpose.