Reagan Sirengo joined SAP in 2020 as a User Design Specialist based in Newport Beach, California and is constantly learning.
“I am a lead designer working on a new AI and ML-based application for Trade Claims and Deductions Management. We are building a new solution to solve the major pain points in deductions analysis and resolution today including manual claims validation and promotion matching.
As a User Experience (UX) leader, I help define and drive the future of ITCM design. I identify and set product strategy, envision complex UX ecosystems and inspire teams to push the boundaries of what’s possible and pursue forward-thinking design.
One of the highlights for me in Industry Cloud, is seeing Designers/PMs/Engineers engaging with customers in intimate co-innovation workshop and brainstorming sessions. This was an important practice for us to show our customers the impact of design-based differentiation in our products.
Designers are trained to put users’ needs at the centre of their work, and therefore bring their knowledge of real use cases, as well as user empathy, to the table. Designers are also able to take advantage of seeing users interact with product, run user research studies and get crucial feedback on their ongoing design work.
This is a true co-innovation between SAP and customers to re-imagine our product.
Diverse leadership teams who can drive change are key. My team members have acted as mentors who both challenge and support what we build. Today, I work with an authentic team that have a vision for the future, both in terms of their own career goals as well as for how our product should adapt to win. Surround yourself with the best people.
Working at SAP is a treat. The culture is unmatched. You definitely need to have passion, motivation, and can adapt to sudden changes to thrive. Its diversity and inclusion program, for such a global company, is something we can be proud of, and makes a place people love to work.
The best moments of working here are always around the incredible people I work with. While sometimes personalities clash and are intense, you can still look around and see how people are able to play off of one another’s strengths and come up with solutions that customers are happy about. It is teamwork at play.
What I love about SAP is not just the culture, but the work-life balance.
SAP offers a great work-life balance. Everyone is welcoming and encouraging. It’s a fast-paced and flexible work environment (depending on department). Some companies say they believe in work/life balance, but this place really does preach it and encourage it, which for me is very important as in my free time, I enjoy playing basketball, running UX talks, attending art exhibitions, restoring my 1927 Chrysler phaeton, and running a design mentorship programme in my home country Kenya. I'm constantly learning more about how design and development plays a huge role in creating future designers. The work-life balance SAP provides means I can achieve my goals both inside and outside the office.”