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Essential Business Services from SAP

Manage risk and support continuity during uncertain times to help your business get back to best.

Mitigating risks and maintaining business continuity

The world is experiencing a human moment as people help each other combat the COVID-19 pandemic. SAP is doing our part by helping our customers keep your operations going and get back to best.

Off-site service delivery framework

To help ensure business continuity, a comprehensive contingency plan is essential – especially in light of today’s events. Businesses must react as fast as possible to mitigate risks and prepare the organization for new implications on the horizon and potential scenarios to face them, as well as future opportunities. With the off-site service delivery framework, customers receive delivery and installation of SAP services from an off-site location, rather than on-site.

Explore essential business services from SAP

Considered critical during the global pandemic and beyond, essential business services from SAP encompass a wide range of functions across the company with a focus on the front office, supply chain, back office, and essential operations.

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Essential business services are delivered through the off-site service delivery framework and include all essential business areas, from marketing and supply chain logistics to finance and operations, to support your business in every step of the process. With these services, you can react fast and prepare your organization for new implications on the horizon. 

See how customers are succeeding with SAP

A single, friction-free marketplace

Learn how DAIMANI was able to streamline the customer journey and boost client satisfaction using SAP cloud solutions.

Delivering 147,000 categories of products

Learn how Realcan Pharmaceuticals established a scalable e-commerce platform architecture and multichannel marketing network.

Customizing inventory management

Discover how eBay Inc. trusted SAP Enterprise Support services and SAP MaxAttention services to help it adopt a new inventory management system.

Automating and digitalizing processes

Learn how SAP helped ZF Friedrichshafen AG connect people, materials, methods, and machines across 4 continents and 50 plants.

Reimagining design for improved service

Learn how SAP helped KAESER KOMPRESSOREN SE refocus, create new business models, and accelerate R&D and retooling.

Mitigating risk in volatile markets

Read how BMW Brilliance Automotive Ltd implemented scenario planning across the value chain including investment and spend evaluation and finance impact visibility.

Getting home safely in a time of crisis

When the Coronavirus halted global travel, the German government approached SAP to build a secure, scalable repatriation app to bring hundreds of thousands of German citizens home quickly and safely.

Managing COVID-19 hospital bed capacity and availability

Discover how Heidelberg University Hospital implemented a lightweight cloud application to manage capacity and availability of different fully functional bed types in the COVID-19 departments of 25 hospitals across the Rhein-Neckar-Kreis county in Germany. 

Optimizing supply chain planning and execution

Learn how Wanhua digitalized its supply chain planning processes to harmonize scheduling and better meet customer demand.

Questions? Get in touch!

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