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Dr. Lauren Park

Transforming people management

Prepare people managers for peak performance and outcomes—today and tomorrow.

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Managers serve the crucial role of the link between the executives and front line, ensuring organizational goals are achieved while recognizing and supporting employees as whole people with unique skills and interests. But the people manager role is rapidly changing due to automation and elevated employee expectations. How can HR technology enable people managers to meet the evolving demands of their role?

Fast facts

Everyone believes that people manager roles should be more exclusive in the future—especially the members of their teams.

69

of individual contributors feel that not everyone is capable of being a people manager

46

of individual contributors feel that even with the right training, not everyone can learn how to be a good people manager

87

of individual contributors feel that companies should be more selective about who they hire/promote to be people managers

80

of individual contributors think that some people managers should not be people managers

When a manager moves on—gets promoted or leaves—we take the highest performing individual contributor and say, 'Right. You're the best at that job, so manage that team.' And they were the best at their job, but that does not make them the best manager, or even competent.

Global director of HR systems at a consumer products organization

Dive into the research

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Infographic

Research findings highlight

A quick view of insights on how the people manager role and the required skills and competencies are changing, the impact to the manager experience, and the implications for defining best fit moving forward.

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SAP News Center

Six ways to prepare future-ready people managers

See how SAP SuccessFactors solutions for HR and talent management help organizations improve the people manager experience, performance, and readiness.

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Transforming people management

Fast facts

69

46

87

80

Dive into the research

Research findings highlight

Six ways to prepare future-ready people managers

Explore the full research report

Future of Work Research Lab