media-blend
text-black

Dr. Lauren Park

https://d.dam.sap.com/a/yUC89ST?rc=10&doi=SAP1142795

Understanding the nEXt employee experience

Discover insights on how to use various strategies and technologies to improve the experience of every employee.

default

{}

default

{}

primary

default

{}

secondary

Employee experience (EX) is top of mind for organizations striving to cultivate a workforce that is engaged, satisfied, and committed. To remain at the forefront of EX practices, it’s crucial to both identify where EX is today and explore the future of EX, including how EX is conceptualized, who owns EX, how EX is measured, and the emerging role of artificial intelligence (AI) in EX.

Fast facts

The impact of AI on EX:

57

%

of users report AI improved their EX to a large or very large extent

52

%

expect AI to have more or much more impact on their EX in the future

Dive into the research

middle-media
Employees gathered in a circle, clapping, smiling, and laughing

SAP News Center

Employee experience ownership: How HR, managers, and AI shape the future of EX

EX is no longer just the responsibility of HR; it’s a collaborative effort that includes people managers, IT, leadership, and even employees themselves.

Read the article

data

Access the EX strategy workbook

Delve into this interactive workbook with hands-on exercises and expert insights and discover how to create a thriving workplace culture.

Discover now

Future of Work Research Lab

Discover additional research on emerging trends in the future of work and HR.

Explore now