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https://d.dam.sap.com/a/yUC89ST?rc=10&doi=SAP1142795
Understanding the nEXt employee experience
Discover insights on how to use various strategies and technologies to improve the experience of every employee.
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Employee experience (EX) is top of mind for organizations striving to cultivate a workforce that is engaged, satisfied, and committed. To remain at the forefront of EX practices, it’s crucial to both identify where EX is today and explore the future of EX, including how EX is conceptualized, who owns EX, how EX is measured, and the emerging role of artificial intelligence (AI) in EX.
Fast facts
The impact of AI on EX:
57
%
of users report AI improved their EX to a large or very large extent
52
%
expect AI to have more or much more impact on their EX in the future
Dive into the research
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SAP News Center
Employee experience ownership: How HR, managers, and AI shape the future of EX
EX is no longer just the responsibility of HR; it’s a collaborative effort that includes people managers, IT, leadership, and even employees themselves.
Access the EX strategy workbook
Delve into this interactive workbook with hands-on exercises and expert insights and discover how to create a thriving workplace culture.
Future of Work Research Lab
Discover additional research on emerging trends in the future of work and HR.