Small and Medium Business Software
Create seamless experiences to engage omnichannel customers
SAP software used by small and midsize companies for marketing, CRM, sales, e-commerce, and customer service
SAP software used by small and midsize companies for marketing, CRM, sales, e-commerce, and customer service
SAP software used by small and midsize companies for marketing, CRM, sales, e-commerce, and customer service
SAP software used by small and midsize companies for marketing, CRM, sales, e-commerce, and customer service
Solve your specific customer engagement and commerce needs
Get closer to your customers
Find out how to attract new customers without losing the loyalty of those who have been with you from the start – with products and solutions from SAP.
Offer contextual experiences to your customers
Engage users throughout their customer journey and deliver the same experience across time and channels, giving your customers consistent, rich, and personalized content.
Build your business with customer loyalty
Grow your midsize business with a cloud-based commerce solution that allows customers and prospects to interact, engage, and transact with you anytime and anywhere.
Marketing
SAP Marketing Cloud
Get marketing and analytics capabilities on premise or in a private cloud – whether your SME is in a regulated industry that can’t have customer data in the public cloud, or your growing company needs extensibility in your marketing platform.
SAP Sales Cloud, starter edition
Bring together sales, service, and marketing to give your small business or midsize company a complete customer engagement solution. SAP Sales Cloud, starter edition can help you get up and running in minutes, and start making every sales and service engagement a personal connection.
Sales
SAP Sales Cloud
Liberate your sales people to lead the market in this fast-changing world. Break down silos of customer information in the back office and give it to frontline sales teams through their mobile device. Empower sales reps with the information they need to know which customers to contact, what their issues are, and how to nurture each opportunity.
Service
SAP Service Cloud
Stay a step ahead of customer expectations, from the initial service contact all the way through billing. Offer multiple service channels, access complete and contextual customer information, and gain real-time insight into call center and field service performance.
SAP Jam Communities
Create an online community where your customers can find the information they need at every stage of the purchasing process, and that enables you to resolve service requests quickly and effectively.
Commerce
SAP Commerce Cloud
Engage and better understand your customers throughout the commerce experience – from content creation and merchandising to fulfillment. Gain insights that allow you to delight customers every time they return, and give your buyers the freedom to save repeat purchases and buy in bulk, while providing them with self-services and account management.
Trust our worldwide partner network to deliver a solution that suits your SME needs
Find an SAP partner
SAP partners help you buy, build, implement, service, and support the SAP solution that best fits your unique needs. Find a trusted professional to work with today.
Get SAP-qualified partner-packaged solutions
Built, sold, and supported by an SAP partner, these integrated solutions leverage SAP market-leading software and innovations and the SAP partner’s intellectual property.
Get the facts
Analysis from customers of SAP Hybris solutions
IDC InfoBrief, sponsored by SAP, The Next Steps in Digital Transformation, January 2017
See how SMEs are succeeding with SAP
Delivering a personalized customer experience
Discover how Snow Peak serves its customers better and makes personalized recommendations by analyzing their buying histories.
Keeping the Garden City green with SAP solutions
Learn how SH Integrated Services is using real-time data and extensive analytics to increase productivity to keep Singapore green.
Faster time to market with integrated CRM
See how IPKO created a single CRM system to go to market with new products and services faster and increase customer satisfaction.
Get the latest SME news and trends
SAP
Finding opportunity in the “retail apocalypse”
Read how digital transformation can turn the so-called inevitable retail apocalypse into the great retail renaissance.
SAP
When innovation goes beyond automation
See how smaller manufacturers are able to provide the unique offerings and services customers expect by adding just a few robots at a time.
CCXP
Innovate the customer feedback process
Improve customer feedback with strategic questions and creative methods for collecting the most accurate data to increase sophistication in your business.
SAP Ariba Discovery
Find new customers for your growing company with an effective lead-generation tool that helps you promote your company and access thousands of business opportunities quickly and easily. Automatically receive qualified leads right in your inbox, reducing the effort and expense needed to generate leads that boost sales and marketing success.