796b4b51-61d1-40b2-a882-698a47032f30
Mobile SAP maintenance apps digitized the work order. Speech-supported AI removes what's left: hunting for documentation, guessing what's next. Technicians simply ask — hands-free, mid-repair — and get answers straight from official documentation and asset history. New technicians work like veterans from day one, data quality improves, and the work keeps moving.
By 2BM A/S
Benefits
Meet ASK ODIN AI. Your field assistant
Talk to ASK ODIN AI, your built-in voice assistant, to instantly know what to work on and review an asset's history and past events. ODIN reads technical documentation and walks technicians step-by-step through error codes and periodic maintenance procedures — while logging time registrations hands-free and much more, right from the field.
Increase wrench time
Give technicians more time doing maintenance, less time searching for answers. A streamlined wizard guides users through creating notifications on the spot — picking the affected asset, documenting issues with photos and video — while ASK ODIN AI answers questions instantly instead of technicians hunting through manuals or waiting on a colleague.
Go fully digital, end to end
Support field technicians with a guided, intuitive experience for handling work orders from start to finish — viewing assignments, confirming operations, recording time and progress, and closing out work directly from the field. Real-time information flows to and from SAP, so technicians always work with current data and clear direction.
Support every technician, every skill level
Remove unnecessary steps like printing, typing, or trips to the office. With ASK ODIN AI on hand to explain procedures and interpret error codes, even newer or less-experienced technicians can work confidently and independently — improving employee satisfaction while closing the skills gap on your team.
Features
Mobilize maintenance workers
Provides a streamlined yet powerful experience that integrates all key aspects of work order management and is optimized for mobile use. View details, confirm operations, take measurements, and record spare parts usage and time spent to ensure accurate cost capture in a simple, clean interface.
Checklist Manager & Module
2BM Software has introduced Digital Mobile Checklists. With this functionality, customers can now create, manage, and distribute custom digital checklists. Checklists are added to work orders, functional locations, and equipment, and the list is executed via the Workforce app.
Supervisor Persona
A dedicated persona for supervisors provides an overview of notifications that can be converted and dispatched as work orders. KPI Dashboard provides a live overview of selected KPIs and presents live data.
Plans and pricing
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Customer reviews
796b4b51-61d1-40b2-a882-698a47032f30
Technical Information
Technical details
| Solution type | Extensions and Add-ons |
| Category | Enterprise Asset Management |
| Industry | Oil, Gas, and Energy, Mining, Industrial Manufacturing, Utilities, Cross-Industry |
| Works with |
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Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
terms-and-conditions-url
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Resources
SAP Certified - Integration with SAP NetWeaver
SAP Certified product
Workforce Maintenance - One-pagers
5 Essential Steps to Digital Transformation in Maintenance
8 major opportunities
Presentation video - Workforce Maintenance
Customer Success Story
Publisher
2BM A/S
2BM Software is an Enterprise software solution provider specialized in SAP mobility and effective user experiences for SAP. We offer unique, intuitive user interfaces with features that enable easy, fast, mobile, and offline handling of all SAP maintenance, service, and warehouse processes. Our solutions are used globally.
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