Simplify integration with preconfiguration
Access relevant information from SAP Service Cloud solutions and social engagement cloud software from SAP within one user interface for agents.
Deliver the most relevant information to customers and agents using sophisticated natural language search and processing, content ranking technology, and powerful analytics.
Access relevant information from SAP Service Cloud solutions and social engagement cloud software from SAP within one user interface for agents.
Give customers the answers they need more quickly by embedding the SAP Knowledge Central application by MindTouch in your Web self-service portal.
Improve customer satisfaction and retention with fast access to relevant content at the click of a mouse, anytime and anywhere.
Enhance, improve, and extend information on feedback, best practices, common issues, and resolutions across channels and with consistency.
Provide customers and customer support agents with timely access to relevant product information from internal and external experts instantly.
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Focus on your business and customer relationships. SAP maintains data center, privacy, and product security standards.