Enabling effortless grievance submissions and tracking to achieve workplace compliance
This is an extension of SAP SuccessFactors HCM that helps organizations manage grievances end-to-end seamlessly in one place. It provides a SaaS app where grievance data can be stored in a single, secure location and offers a tracking and monitoring system for complaints filed in the workplace. It makes it easier for organizations to create a healthy work environment by providing them with the option to file grievances.
Overview
Enable effortless grievance reporting
Empower employees with a simple, intuitive grievance submission process—just a few clicks to officially record their concerns. Automated workflows ensure swift processing and timely resolutions.
Achieve seamless integration with SAP Build Work Zone and SAP SuccessFactors
The application is available within SAP Build Work Zone on SAP BTP for a seamless and adaptable experience. It can be easily embedded as a portlet in SAP SuccessFactors for organizations already leveraging SAP SuccessFactors, ensuring a smooth and uninterrupted workflow.
Provide an end-to-end secured and intuitive user interface
You can access the cloud application, which is secure from end to end, using SAP Authorization and Trust Management service. The front end application is built as an SAP Fiori application, and it is very intuitive to access by the end users.
Details
Solution type
Extensions and Add-ons
Industry
Professional Services, Industrial Manufacturing, Utilities, Public Sector
Compatibility
Works with
Features
Streamline operations with built-in document management
Upload, store, and retrieve grievance-related documents within the application—no need for external document management tools. Everything you need, all in one place.

Maintain the details of union related to the grievances
Empower employees with the option to record union representatives involved in the case. They can also request arbitration representatives if needed for the case.

Document the comprehensive grievance lifecycle using the application
From initiation to resolution, every grievance is meticulously documented in the system, including details such as grievance type, the user who created it, and its outcome.

Plans and pricing
Free Trial Edition
Document the comprehensive grievance lifecycle using the application
Includes 50 Employees For 1 MonthsFree- Maximum contract 1 month
Document the comprehensive grievance lifecycle using the application
Includes 50 Employees Platinum
This edition supports more than 15,000 users in the database
Price upon requestThis edition supports more than 15,000 users in the database
Bronze
This edition supports upto 3,000 users in the database
Includes 3000 Users in DB Per YearUSD 1,999.00- Minimum contract 1 year
This edition supports upto 3,000 users in the database
Includes 3000 Users in DB Silver
This edition supports upto 6,000 users in the database
Includes 6000 Users in DB Per YearUSD 2,999.00- Minimum contract 1 year
This edition supports upto 6,000 users in the database
Includes 6000 Users in DB
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Talent Management |
| Industry | Professional Services, Industrial Manufacturing, Utilities, Public Sector |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Blog on SAP Community Network about Grievance Tracking application
LinkedIn Blog
SAP BTP extension solution for SAP SuccessFactors HCM Grievance Tracking and Management
Publisher
Tech Envo LLC
TechEnvo is a purpose-driven product development and services firm helping organizations address complex challenges and prepare for the future. We deliver SAP S/4HANA, SAP BTP extensions, SAP Integration Suite, and SAP Build Work Zone solutions, leveraging more than 15 years of SAP ERP and SAP SuccessFactors HCM expertise.
