SAP User Experience Management by Knoa
Boost performance efficiency with user experience management insights
Mine and analyze user behavior data to proactively maximize the value of SAP solutions across your organization.
Optimize the performance of your SAP software and the people who use it with the SAP User Experience Management application by Knoa.
- Hybrid deployment
- Measure and manage the user experience
- Make data-driven decisions about user support
- Improve adoption of your enterprise software
Key benefits
Measure user experience with real user behavior data
Gain a data-driven understanding of how your employees interact with enterprise applications to find specific areas for improvement and take corrective action.
Optimize processes and increase user adoption
Impact employee productivity by identifying opportunities that help improve user training, application usability, business process performance, and compliance.
Support your entire SAP software landscape
Get a complete view of user and application performance across your entire SAP software landscape with front-end monitoring and access to experience metrics.
Key features
Automated collection of productivity metrics
View standard and custom transactionsthat your users use across the SAP software landscape
Track users’ actions and identify performanceissues that they experience or create
Aggregate and analyze user input to generate informative reports for various workstreams
Improved performance through insightful metrics
Identify training opportunities to improve application performance
Adjust operations by fine-tuning business processes
Configure products to achieve full compatibility with global privacy regulations
Successful migration to SAP S/4HANA
Quantify ROI on a small scale before embarking on a full-blown implementation
Identify critical issues that should be addressed while migrating to SAP S/4HANA
Modify outdated, inefficient, and complex processes before moving to a new platform
Management of enterprise solution performance
Measure user effectiveness, quality assurance, training status, and skills for new implementations
Pinpoint issues based on prior performance and take corrective measures during solution upgrades
Provide the information your business areas need to help users meet training and business needs
Assessment of user experiences
Understand the real user experience of how employees interact with enterprise software
Analyze every touch point,including desktops, laptops, mobile devices, and virtual environments
Measure user experience on SAP S/4HANA as well as legacy SAP applications
Pricing
SAP User Experience Management by Knoa
Features:
Metric:
- This product is priced per resource per year.
- Resource is any individual authorized to access the Cloud Service.
- For this Cloud Service, the number of monitored authorized individuals are counted.
Contract duration details:
- The yearly price and quantity are pro-rated per month for contract durations that are less than a year.
Price upon request:
- Pricing structure and contract duration details are available on request.
In blocks of 1 Resources per year
Contract duration between 3 and 36 Months
Auto-Renewal
Technical and security information
SAP provides built-in security features and add-on solutions to help you protect your enterprise. This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any web browser.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Get started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
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