Skip to Content
Employee using HCM software on a laptop

Human Capital Management (HCM)

Put employees at the heart of everything you do with SAP SuccessFactors software. Our cloud Human Capital Management (HCM) solutions are completely designed around employee experiences – what people need, how they work, and what motivates them.

HXM: The evolution of HCM software

As the next generation of human capital management software (HCM), human experience management (HXM) shifts the focus from supporting transactional HR processes to delivering experiences that serve employees first. The SAP SuccessFactors HXM Suite is unique in that it builds on the best of HCM while layering in critical employee experience capabilities and insights.

Employee experience management

Redefine the employee experience by better understanding needs and wants – ensuring employees feel connected, supported, and empowered.

Core HR and payroll

Support your employees wherever they work with global HRIS solutions for core HR, cloud payroll, time tracking, benefits administration, and HR service delivery.

Talent management

Stay on top of fluctuating talent needs with integrated software for recruiting, onboarding, performance, compensation, learning, succession, and development. 

HR analytics and workforce planning

Get data-driven insight into your workforce and investigate trends with people analytics. Use powerful analysis to improve strategic workforce planning.


Top HR predictions for 2023

Hear about the three key priorities HR leaders are focusing on in 2023. 


Keep your employees safe

Quickly activate your vaccination and testing program at scale.

Awards and recognition for our HCM solutions

What are analysts and researchers saying about SAP?

SAP SuccessFactors is named a Leader in IDC MarketScape: Worldwide Modern Talent Acquisition Suites 2022 Vendor Assessment

See why the IDC MarketScape positioned SAP SuccessFactors as a Leader, based on evaluation of various criteria categories, including user experience, core applicant tracking system (ATS), candidate relationship management, recruitment marketing, analytics, internal mobility, and onboarding.

Best practices for HCM excellence by The Josh Bersin Company

Review a research report by The Josh Bersin Company that explores the challenges and opportunities around HCM software, an overview of SAP SuccessFactors solutions, and six key lessons from SAP SuccessFactors solution transformations derived from conversations with several organizations.

SAP is named a Differentiator by Constellation Research

Download the report "How SAP SuccessFactors Makes Platform a Differentiator for People Success" today to discover the benefits of enhancing employee experiences and how SAP SuccessFactors solutions and SAP Business Technology Platform can help.

Frequently Asked Questions

Search the list below to find answers to frequently asked questions about HXM solutions from SAP.

SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. The suite – now called SAP SuccessFactors HXM Suite – provides individualized experiences that keep employees happy, productive, and engaged. Launched in 2001 and part of the SAP family since 2012, SAP SuccessFactors solutions are used by over 242+ million users in more than 200 countries and territories around the world.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for HCM. Now, SAP HR has evolved into SAP SuccessFactors HXM Suite – a cloud-based suite of HR solutions that put employees first. These solutions include a powerful HR information system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, people analytics, and much more.   

SAP SuccessFactors HXM Suite includes cloud HCM solutions in four key areas:

  1. Employee experience management – including a wide range of employee surveys, feedback analysis, and guided action
  2. Core HR and payroll – including a powerful HR information system, payroll software, self-service HR, time and attendance, and more
  3. Talent management – including solutions for recruiting, onboarding, learning, performance management, compensation, and more
  4. HR analytics and workforce planning – including AI-powered people analytics, scenario modeling, what-if analysis, and strategic workforce planning

HXM – or human experience management – is the next generation of human capital management (HCM) software. HXM builds on the best of HCM to help organizations deliver better business results by putting people at the heart of everything they do. SAP SuccessFactors HXM Suite is designed around employees – how they work, what they need, and what motivates them.

There are a wide range of training and certification options on SAP SuccessFactors solutions for SAP partners and customers to explore. SAP Learning Hub provides customer- and consultant-level courses in e-learning and digital handbook formats, including learning rooms, live sessions, and hands-on learning workshops. Courses on SAP Learning Hub range from payroll, compensation, and performance to people analytics, HR reporting, and much more. And for implementation and application consultants, academy training courses for SAP SuccessFactors solutions teach the skills necessary to perform system configuration and implementation. They also offer prerequisite training for the associated certification exam.

Get a world of experiences in the palm of your hand with the SAP SuccessFactors Mobile app. Included in every SAP solution subscription, your people can empower themselves and each other with intuitive self-services and collaboration anytime, anywhere. 

Download the app for iOS

Download the app for Android

Back to top