SAP Service Cloud solution pricing

Metric:

• This service is priced by blocks of 100,000 Records.
• Record is each individual data object via the Cloud Service.
• For this cloud service, the number of unique customer profiles and groups is counted. Each block of Records includes a total of 12 GB of storage (2 GB of profile/group storage and 10 GB of activity storage) and 24 million activations.
• The metric entitlement is not time-bound and does not deplete with usage, unless otherwise specified in the respective Product Supplement, Service Description Guide or Service Use Description.

Contract duration:

• The minimum contract duration for this service is 3 months.
• Yearly price and quantity are pro-rated per month for contracts less than a year.

Payment method: 

• Payment via invoice is supported for all countries. 
• Click on the "Buy Now" button to find out if payment via credit card is supported in your country.

SAP Service Cloud can help you provide personalized customer service, speed up issue resolution and improve agent experience.

Benefits include:

• Improved agent experience with an easy-to-use agent desktop
• Rich customer insights and analytics
• Efficient issue resolution for simple and complex cases
• Intelligent customer service with AI support
• Cloud based, composable solution with our version 2
• Easily extend and automate your service management applications with SAP Build

Contract duration details:

• The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

Price upon request:

• Pricing structure and contract duration details are available on request.

Metric:

• This service is priced by blocks of 100,000 Records.
• Record is each individual data object via the Cloud Service.
• For this cloud service, the number of unique customer profiles and groups is counted. Each block of Records includes a total of 12 GB of storage (2 GB of profile/group storage and 10 GB of activity storage) and 24 million activations.
• The metric entitlement is not time-bound and does not deplete with usage, unless otherwise specified in the respective Product Supplement, Service Description Guide or Service Use Description.

Contract duration:

• The minimum contract duration for this service is 3 months.
• Yearly price and quantity are pro-rated per month for contracts less than a year.

Payment method: 

• Payment via invoice is supported for all countries. 
• Click on the "Buy Now" button to find out if payment via credit card is supported in your country.

Included:

• This is a non-productive and non-commercial tenant for test, demo, and development purposes only (check out Use Rights).
• This edition is exclusively available for partners.

Payment method:

• Invoice is supported for all countries.
• Click on the “Configure to see price” button to find out if credit card is supported in your country.

Included:

• This is a non-productive and non-commercial tenant for test, demo, and development purposes only (check out Use Rights).
• This edition is exclusively available for partners.

Payment method:

• Invoice is supported for all countries.
• Click on the “Configure to see price” button to find out if credit card is supported in your country.