Reduce time to draft responses based on previous interactions.

Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.

Overview

Email Drafting Efficiency

Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks

Accurate Email Drafting

Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections

Sales Email Drafting Efficiency

80% time saved in drafting email responses for sales representatives

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

SAP Sales Cloud Version 2, E-mail Draft Recommender

  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.
  • Contract duration available upon request
  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

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