Enhanced Solution Maximizes Customer Loyalty Programs and Real-Time Relations Management
Facilitating Diverse Loyalty Programs and Streamlining Customer Relations. This solution manages real-time purchase data across multiple systems, ensuring precise loyalty program calculations within multichannel operations.
Overview
Enhance customer retention
Enhance customer loyalty by leveraging personalized rewards and incentives tailored to individual preferences. This approach encourages frequent purchases while nurturing lasting connections with customers. By fostering these personalized relationships, businesses can effectively engage and retain their existing customer base, ensuring sustained loyalty over time.
Increase customer lifetime value
Drive increased customer spending by deploying targeted incentives that inspire higher-value purchases per individual. By strategically offering tailored rewards and promotions, businesses can effectively boost the overall value derived from each customer, maximizing their spending potential and contributing to long-term revenue growth.
Improve customer insights
Leverage data-driven insights to comprehensively understand customer behaviors and preferences. These invaluable analytics empower businesses to make strategic decisions rooted in real-time information, facilitating tailored offerings and services that resonate with their customer base. This approach ensures businesses remain agile and responsive, optimizing their strategies to align with evolving customer needs and market trends.
Details
Solution type
Extensions and Add-ons
Industry
Retail, Wholesale Distribution
Compatibility
Works with
Features
Manage loyalty programs
Assign a unique identifier to each loyalty program for clarity. Set the program's start and end dates to define its duration. Clearly outline the target customer segment to tailor the program effectively.
Shape loyalty program reward scheme
Consider criteria such as sales amounts or percentages within designated product groups or basket totals. Tailoring the reward criteria to these metrics ensures a fair and enticing incentive structure that resonates with customers' purchasing behaviors.
Calculate loyalty points with calculation engine
Utilize comprehensive transactional sales data gathered from multiple systems to calculate the earned reward points for customers. This data-driven approach ensures precise and fair reward point calculations aligned with individual purchase activities.
Plans and pricing
All plans include:
Enterprise Edition
+5,000 contacts can be ordered and provided upon requests
Setup Fee is not included in pricing
Includes 1 Package Price upon request+5,000 contacts can be ordered and provided upon requests
Setup Fee is not included in pricing
Includes 1 Package Base Edition
Setup Fee is not included
Includes 5000 Contacts Price unavailable in this region- Minimum contract 5 years
Setup Fee is not included
Includes 5000 Contacts
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Marketing |
| Industry | Retail, Wholesale Distribution |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers. |
Resources
Increase customer loyalty and sales
Efficient Marketing & Loyalty Management
Publisher
NTT DATA BUSİNESS SOLUTİONS BİLGİ
At NTT DATA Business Solutions, we specialize in crafting SAP solutions that truly work for companies and their people. Our focus isn't just on expertise; we provide access to cutting-edge innovations through our strong partnerships with SAP and other industry leaders. With the global reach of the NTT DATA group, we excel in handling projects of any scale, making us the ideal partner for your digital transformation journey towards growth and success.
