Engage, Connect & Deliver with SAP Service Cloud
The SAP Service Cloud solution connects great experiences to outcomes that matter for your customer to maximize their lifetime value. The accelerated implementation service for SAP Service Cloud partners with your organization to guide you through a quick, efficient, and effortless implementation.
[Product.Pricing.Benefits.Section.Title.Text]
Implementation Expertise
Seasoned CX Services expertise that will help guide you through a predefined implementation scope that will enable your organization to protect and drive revenue.
Go Live in Weeks
Achieve fast time to value from your solution within 6 weeks.
Solution Optimization
Use industry best practices combined with your requirements to build an optimized solution design with maximum business value.
[Product.Pricing.PricingAndServiceScope.Section.Title.Text]
validFrom1666742400000
validUntil253370723039000
priceDisplay{"freeStarterSubscriptionOrSubscription":{"CO-USD":{"labels":{"main":{"value":"60690.00","currency":"USD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"GB-GBP":{"labels":{"main":{"value":"49740.00","currency":"GBP"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"AT-EUR":{"labels":{"main":{"value":"54470.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"GR-EUR":{"labels":{"main":{"value":"47010.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"JP-JPY":{"labels":{"main":{"value":"6998000.00","currency":"JPY"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"HK-HKD":{"labels":{"main":{"value":"292030.00","currency":"HKD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"US-USD":{"labels":{"main":{"value":"69000.00","currency":"USD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"NL-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"CY-EUR":{"labels":{"main":{"value":"47010.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"SG-SGD":{"labels":{"main":{"value":"48360.00","currency":"SGD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"PL-PLN":{"labels":{"main":{"value":"195130.00","currency":"PLN"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"VN-SGD":{"labels":{"main":{"value":"48360.00","currency":"SGD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"ID-IDR":{"labels":{"main":{"value":"633200000.00","currency":"IDR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"KR-KRW":{"labels":{"main":{"value":"65600000.00","currency":"KRW"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"LU-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"TR-EUR":{"labels":{"main":{"value":"52790.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"DK-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"NO-NOK":{"labels":{"main":{"value":"666090.00","currency":"NOK"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"IN-INR":{"labels":{"main":{"value":"3447920.00","currency":"INR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"ES-EUR":{"labels":{"main":{"value":"52790.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"CL-USD":{"labels":{"main":{"value":"60690.00","currency":"USD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"IL-EUR":{"labels":{"main":{"value":"52790.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"IT-EUR":{"labels":{"main":{"value":"52790.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"TH-THB":{"labels":{"main":{"value":"1188270.00","currency":"THB"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"ZA-ZAR":{"labels":{"main":{"value":"1070060.00","currency":"ZAR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"CH-CHF":{"labels":{"main":{"value":"50660.00","currency":"CHF"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"AE-USD":{"labels":{"main":{"value":"62300.00","currency":"USD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"PH-PHP":{"labels":{"main":{"value":"2240760.00","currency":"PHP"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"CZ-CZK":{"labels":{"main":{"value":"1113770.00","currency":"CZK"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"BE-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"PT-EUR":{"labels":{"main":{"value":"47010.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"HU-HUF":{"labels":{"main":{"value":"17872200.00","currency":"HUF"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"FI-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"MY-MYR":{"labels":{"main":{"value":"154020.00","currency":"MYR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"DE-EUR":{"labels":{"main":{"value":"54470.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"BR-BRL":{"labels":{"main":{"value":"343560.00","currency":"BRL"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"RO-EUR":{"labels":{"main":{"value":"45590.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"NZ-NZD":{"labels":{"main":{"value":"86520.00","currency":"NZD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"IE-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"MX-USD":{"labels":{"main":{"value":"60690.00","currency":"USD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"HR-EUR":{"labels":{"main":{"value":"45590.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"FR-EUR":{"labels":{"main":{"value":"55880.00","currency":"EUR"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"CA-CAD":{"labels":{"main":{"value":"94730.00","currency":"CAD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"SE-SEK":{"labels":{"main":{"value":"611330.00","currency":"SEK"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}},"AU-AUD":{"labels":{"main":{"value":"76240.00","currency":"AUD"},"subs":["One-time"],"tooltip":false,"ctas":[{"code":"CONTACT_ORDER","name":"Contact order","restrictions":[],"countries":[],"customProperties":{},"targetGroups":["direct","indirect"]}]}}}}
materialNumber50160635
internalId50160635
lifeCycleStatusCodeZ7
entitlementTypes[{"commercialModels":[],"commercialModel":{"code":"onetime_upfront_fee","name":"One Time Upfront Fee"},"customerType":{"code":"external","name":"external"}}]
includes[]
technicalName9999912531
titleAccelerated implementation service for SAP Service Cloud
editionId94c5d993-11df-4f4f-94b6-b4f253ad6196
tncAvailabletrue
audiencepublic
isAddOnfalse
features[]
blocksOf{"code":null,"amount":null,"metric":null,"timeUnit":null}
commitmentPeriod
renewalTypes[]
prerequisites{"materialNumber":null,"materialName":null,"targetUrl":null,"andConnections":[],"orConnections":[]}
prices[{"type":"new","currency":"USD","revenueCloudMarketId":"USD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"CO"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"60690"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"GBP","revenueCloudMarketId":"GBP","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"GB"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"49740"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"AT"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"54470"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"GR"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"47010"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"JPY","revenueCloudMarketId":"JPY","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"JP"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"6998000"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"HKD","revenueCloudMarketId":"HKD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"HK"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"292030"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"USD","revenueCloudMarketId":"USD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"US"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"69000"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"NL"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"CY"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"47010"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"SGD","revenueCloudMarketId":"SGD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"SG"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"48360"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"PLN","revenueCloudMarketId":"PLN","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"PL"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"195130"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"SGD","revenueCloudMarketId":"SGD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"VN"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"48360"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"IDR","revenueCloudMarketId":"IDR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"ID"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"633200000"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"KRW","revenueCloudMarketId":"KRW","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"KR"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"65600000"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"LU"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"TR"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"52790"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"DK"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"NOK","revenueCloudMarketId":"NOK","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"NO"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"666090"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"INR","revenueCloudMarketId":"INR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"IN"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"3447920"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"ES"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"52790"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"USD","revenueCloudMarketId":"USD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"CL"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"60690"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"IL"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"52790"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"IT"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"52790"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"THB","revenueCloudMarketId":"THB","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"TH"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"1188270"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"ZAR","revenueCloudMarketId":"ZAR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"ZA"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"1070060"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"CHF","revenueCloudMarketId":"CHF","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"CH"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"50660"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"USD","revenueCloudMarketId":"USD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"AE"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"62300"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"PHP","revenueCloudMarketId":"PHP","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"PH"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"2240760"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"CZK","revenueCloudMarketId":"CZK","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"CZ"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"1113770"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"BE"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"PT"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"47010"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"HUF","revenueCloudMarketId":"HUF","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"HU"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"17872200"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"FI"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"MYR","revenueCloudMarketId":"MYR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"MY"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"154020"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"DE"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"54470"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"BRL","revenueCloudMarketId":"BRL","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"BR"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"343560"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"RO"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"45590"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"NZD","revenueCloudMarketId":"NZD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"NZ"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"86520"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"IE"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"USD","revenueCloudMarketId":"USD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"MX"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"60690"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"HR"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"45590"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"EUR","revenueCloudMarketId":"EUR","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"FR"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"55880"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"CAD","revenueCloudMarketId":"CAD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"CA"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"94730"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"SEK","revenueCloudMarketId":"SEK","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"SE"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"611330"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]},{"type":"new","currency":"AUD","revenueCloudMarketId":"AUD","group":{"id":"0","validFrom":"2026-04-01T00:00:00Z"},"markets":[{"marketId":"AU"}],"periodicity":{"code":"one-time","name":"One-Time"},"fixedRates":[],"percentageFees":[],"setupFees":[{"metricId":"one_time_fee","metricName":"One Time Fee","price":"76240"}],"allUnitVolumeRates":[],"tierRates":[],"blockRates":[]}]
salesMetric{"id":"one_time_fee","name":"One Time Fee","description":"This is a fixed fee for the service which will be charged once.\n","elasticity":"Elastic"}
productQuantity{"minQuantity":null,"maxQuantity":null,"quantityIncrement":null}
deploymentType
hasCustomTnCUrlfalse
hasTermsUrlfalse
hidePricefalse
-
The service covers the configuration of the following system capabilities for SAP Service Cloud Version 2:
-
Organizational Structure and Employees
-
Users and Business roles
-
Account and Individual Customer Management
-
Case Management, Agent Desktop, Product, and Registered Product
-
Installed Base, Installation Points, and Warranty
-
Autoflow & Approval
-
In-App Extensibility, Mashup, and Data Migration
-
Expert guidance on the following features:
-
- Agent Desktop CTI communication provider integration
- Knowledge Base integration
Prerequisites:
- This service requires an active subscription of SAP Service Cloud Version 2.
- SAP Service Cloud Version 2 is provisioned and fully accessible.
- Customer has active subscriptions of CTI provider (see here) and Knowledge Base provider fully compatible with SAP Service Cloud Version 2.
-
productMarkets["DE","US","CH","GB","NL","IE","AT","DK","IN","SE","NO","CA","FR","FI","BE","AU","IT","PT","NZ","MY","SG","LU","ES","MX","CL","RO","PL","CZ","IL","GR","TR","HU","JP","PH","KR","BR","HK","CO","AE","ID","VN","ZA","TH","HR","CY"]
[Product.Pricing.Resources.Section.Title.Text]
The SAP Experience: We Hear You
Scope Document
One-pager for Accelerated implementation service for SAP Service Cloud
One-pager
[Product.Pricing.FAQ.Section.Title.Text]
[Product.Pricing.FAQ.CustomScope.Question.Text]
[Product.Pricing.FAQ.CustomScope.Answer.Text]
[Product.Pricing.FAQ.Discounts.Question.Text]
[Product.Pricing.FAQ.Discounts.Answer.Text]
[Product.Pricing.FAQ.DeliveryProcess.Question.Text]
[Product.Pricing.FAQ.DeliveryProcess.Answer.Text]
technical-name
9999912531
is-partner
false
support-email
mailto:sapcx-services@sap.com
[Product.Pricing.RelatedSolutions.Services.Section.Title.Text]
products
9999948952,9999940457,9999940458