SAP Business AI use cases
Explore real-world AI use cases tailored to your line of business—and see how AI capabilities help solve specific challenges and deliver measurable outcomes.
Browse the latest AI use cases
AI is changing how businesses work—helping them run more efficiently, make smarter decisions, and automate tasks. From improving customer service to streamlining operations, AI is being used in more ways every day. SAP currently supports over 200 use cases and continues to add more to meet evolving business needs and new opportunities.
Use CaseIncrease quality engineer productivity by 10% in issue resolutionPublished on November 10, 2025
Use CaseAuto-complete draft invoices with intelligent line-item recommendationsPublished on November 10, 2025- Use CaseHelp employees find items faster with AI recommendationsPublished on November 10, 2025
- Use CaseComplete procurement tasks 50% faster with JoulePublished on November 10, 2025
- Use CaseReduce RFP creation time by 70% with AI-driven sourcingPublished on November 10, 2025
Use CaseIncrease online conversion by 10% with conversational shoppingPublished on November 10, 2025- Use CaseReduce travel time with AI-based route predictionPublished on November 10, 2025
- Use CasePredict assignment durations to improve scheduling accuracyPublished on November 10, 2025
- Use CaseDetect asset issues early with AI-based visual inspectionPublished on November 10, 2025
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Explore more AI use cases
Visit our AI catalog on SAP Discovery Center to discover, evaluate, and adopt SAP Business AI for tailored business solutions.
Finance AI use cases
Automate tasks and improve decision-making with AI designed to support every aspect of finance.
HR AI use cases
Transform the way employees work, managers manage, and organizations adapt with AI innovations.
Marketing & commerce AI use cases
Create personalized experiences to improve customer engagement and drive marketing automation with AI.
Procurement AI use cases
Optimize spend, reduce risk, and maximize supply chain efficiency with AI.
Sales & service AI use cases
Enable fast, efficient service delivery and sales process automation with AI capabilities that empower sales teams and keep customers happy.
Supply chain AI use cases
Elevate productivity, speed, and customer service throughout your supply chain with data insights and AI.
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