Joule Agents
Joule Agents
What are Joule Agents?
Joule Agents are AI systems that autonomously plan and execute multi-step workflows, collaborating to connect departments, speed decisions, and streamline processes.
Joule Agents are grounded in your business process context, allowing them to solve bigger problems
Joule Agents are informed by SAP’s 50 years of business process expertise
SAP Knowledge Graph, which encodes SAP’s business expertise, uniquely grounds Joule Agents in the relevant business processes for their purpose
Process grounding enables Joule Agents to reach further across your business and do more
SAP Business AI news
Stay informed on the latest AI trends, best practices, and innovations from SAP.
What makes Joule Agents unique?
Speed up every part of your business
Use AI agents to automate time-consuming workflows in every part of your business to increase productivity and speed.
Reliably automate complex processes
Accelerate complex workflows reliably with AI agents that ground their reasoning and problem-solving in your business data and processes.
Deliver connected, cross-enterprise business outcomes
Streamline end-to-end business processes with AI agents that break down silos and collaborate across functions, connecting data, workflows, and people.
How Joule Agents work
Grounded and self-organizing
Joule assembles teams of AI agents from across your business to precisely execute complex workflows. Joule Agents ground their reasoning in SAP Knowledge Graph and SAP Business Data Cloud, which equip them to understand your data and processes and act reliably through business applications.
Meet Joule Studio: Drive Innovation with AI agents and Joule skills
Join the webcast to see how Joule Studio allows you to create and tailor AI Agents and Joule skills to your business needs.
Discover ready-to-use Joule Agents
Finance
Improve cash position with AI agents that close receivables fast and resolve disputes in seconds. Use the agents to reduce travel-related costs with affordable bookings and frictionless expense validation.
Procurement
Build more effective sourcing events with AI agents that automatically tailor content and ensure requests are comprehensive and relevant. Make better-informed purchasing decisions with agents that identify best-fit suppliers.
Sales and services
Create account plans and transform email requests into ready-to-send quotes, improving sales effectiveness. Automate ticket classification, find proactive solutions to customer questions, and capture knowledge from resolve cases, improving service quality.
Human resources
Hire top talent faster with AI agents that proactively match candidates to new job openings. Boost efficiency with AI agents that make tailored recommendations to address retention, skills development, and other organizational challenges.
Supply chain management
Keep production moving with AI agents that adaptively plan maintenance and proactively respond to disruptions. Manage service orders more efficiently using agents that automate scheduling and assign the best resources.
Marketing and e-commerce
Transform your online store with AI agents that guide shoppers through their buying journey and optimize your product catalog. Answer questions, compare options, and proactively enrich catalog information to drive sales.
Build AI agents tailored to your business
With Joule’s agent builder, your teams can create and deploy custom agents that are more powerful and impactful because they’re uniquely grounded in your business processes.
Define your agent’s role
Defining your agent’s purpose is as easy as describing it in a few sentences. Joule’s agent builder then walks you through the rest of the process.
These customers work smarter with Joule