SAP Trust Center

The SAP SuccessFactors solutions include a complete set of tightly integrated talent management solutions, robust workforce analytics and planning, as well as an integral core HR solution. 

The SAP SuccessFactors solutions is comprehensive, engaging and flexible enough to start with any product and expand to every product in the suite. SAP SuccessFactors ties people strategy to business strategy with workflows, content, insights and expertise that directly impacts business results and drives company success.

As SAP SuccessFactors expands the Company continues to optimize its use of data center hosting facilities. Services may be relocated as business needs change. The following data centers host SAP SuccessFactors solutions: Amsterdam, Netherlands; Ashburn, VA; Chandler, AZ; Dubai, UAE; Moscow, Russia; Riyadh, Saudi Arabia; Sao Paolo, Brazil; Shanghai, China; Singapore; St. Leon-Rot, Germany; Sydney, Australia and Toronto, Canada.

SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAPs service organization systems, processes and controls. These narratives are related to the trust principles Security, Availability, Confidentiality Processing Integrity or Privacy which must be met to demonstrate a well-designed system. SOC 2 also contains details on performed tests and their results. SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.

SAP SuccessFactors as regularly prepared SOC 2 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. May 2020 to 31. October 2020, the locations Amsterdam, Netherlands; Ashburn, VA; Chandler, AZ; Dubai, UAE; Moscow, Russia; Riyadh, Saudi Arabia; Sao Paolo, Brazil; Shanghai, China; Singapore; St. Leon-Rot, Germany; Sydney, Australia and Toronto, Canada and the trust principles Security and Availability.

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.