SAP Sales Performance Management SOC 2 (ISAE 3000) + HITRUST Audit Report 2023 H2
Callidus Software Inc., doing business as SAP Sales Performance Management (SPM), was acquired by SAP SE in April 2018 and is part of SAP’s SuccessFactors business segment providing cloud-based sales, marketing, learning, and customer experience solutions. SAP SPM enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable salesforce, automate bid configuration pricing and quoting, manage contracts, streamline sales compensation, and capture customer feedback for competitive advantage. Over 6,700 leading organizations, across all industries, rely on SAP SPM to optimize the lead to money process and close more deals, faster.
"Lead to Money" is a process designed to enable companies to respond to the changing role of sales and marketing in the redefined buying cycle. In the last decade, the ubiquity of social networks, mobile devices, and e-commerce has transformed the traditional sales cycle into a buyer-lead journey. The core mission of SAP SPM is to accelerate and maximize effectiveness along this “Lead to Money” process. SAP SPM provides a suite of Software-as-a-Service ("SaaS") solutions which generate revenue from cloud subscriptions, sales operation services, and term licenses. SaaS customers typically purchase annual subscriptions but can also purchase multi-year subscriptions.
DC Locations |
San Ramon, CA |
Birmingham, AL |
Beograd, Serbia |
Hyderabad, India |
Ashburn, Virginia |
Sacramento, California |
Frankfurt, Germany |
Singapore |
Selangor, Malaysia |
Kuala Lumpur, Malaysia |
Dublin, Ireland |
Chicago, Illinois |
Ashburn, Virginia |
Council Bluff, Iowa |
The SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAP’s service organization systems, processes, and controls. These reports are intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organization relevant to security, availability, and processing integrity of the systems that are used to process users’ data and the confidentiality and privacy of the information processed by these systems. Additionally, they can play an important role in the oversight of the organization, vendor management programs, and regulatory oversight. SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.
SAP Sales Performance Management has prepared SOC 2 Type 2+HITRUST (Health Information Trust Alliance Common Security Framework) audit report by an independent 3rd party accountant. This version of the report covers as of the audit period 1. October 2022 to 30. September 2023, and the trust principles Security, Availability, and Confidentiality.
The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.
Callidus Software Inc., doing business as SAP Sales Performance Management (SPM), was acquired by SAP SE in April 2018 and is part of SAP’s SuccessFactors business segment providing cloud-based sales, marketing, learning, and customer experience solutions. SAP SPM enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable salesforce, automate bid configuration pricing and quoting, manage contracts, streamline sales compensation, and capture customer feedback for competitive advantage. Over 6,700 leading organizations, across all industries, rely on SAP SPM to optimize the lead to money process and close more deals, faster.
"Lead to Money" is a process designed to enable companies to respond to the changing role of sales and marketing in the redefined buying cycle. In the last decade, the ubiquity of social networks, mobile devices, and e-commerce has transformed the traditional sales cycle into a buyer-lead journey. The core mission of SAP SPM is to accelerate and maximize effectiveness along this “Lead to Money” process. SAP SPM provides a suite of Software-as-a-Service ("SaaS") solutions which generate revenue from cloud subscriptions, sales operation services, and term licenses. SaaS customers typically purchase annual subscriptions but can also purchase multi-year subscriptions.
DC Locations |
San Ramon, CA |
Birmingham, AL |
Beograd, Serbia |
Hyderabad, India |
Ashburn, Virginia |
Sacramento, California |
Frankfurt, Germany |
Singapore |
Selangor, Malaysia |
Kuala Lumpur, Malaysia |
Dublin, Ireland |
Chicago, Illinois |
Ashburn, Virginia |
Council Bluff, Iowa |
The SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAP’s service organization systems, processes, and controls. These reports are intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organization relevant to security, availability, and processing integrity of the systems that are used to process users’ data and the confidentiality and privacy of the information processed by these systems. Additionally, they can play an important role in the oversight of the organization, vendor management programs, and regulatory oversight. SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.
SAP Sales Performance Management has prepared SOC 2 Type 2+HITRUST (Health Information Trust Alliance Common Security Framework) audit report by an independent 3rd party accountant. This version of the report covers as of the audit period 1. October 2022 to 30. September 2023, and the trust principles Security, Availability, and Confidentiality.
The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.