Increase customer engagement, empower your CRM with an energy 360 view
Using merely smart meter data, NET2GRID delivers rich AI generated residential customer profiles to engage your customers and improve your business results. Make the most of SAP for Utilities and engage your customers with energy consumption insights and personalized recommendations. A partner that is a member of SAP’s curated startup ecosystem.
By NET2GRID
Overview
Better, more personalized service, resulting in a high Net Promoter Score
Engage your customers by helping them understand and reduce their energy consumption. Provide them with accurate insights into their energy usage to keep them informed and happy.
Deliver proven effective energy efficiency programs and reduce churn
In times of volatile energy prices and more dynamic weather conditions, users want to know their energy consumption behavior and be able to act on energy-saving suggestions. Achieve your energy efficiency targets and boost loyalty by making energy more transparent and reducing energy costs.
Reduction in support calls
With appliance group level energy insights and energy-saving challenges, people understand better where to look for where energy is being wasted and therefore will reduce the amount of calls to your support center.
Details
Solution type
Extensions and Add-ons
Industry
Consumer Products, Utilities, High Tech
Compatibility
Works with
SAP Integration Suite
Features
Help customers understand how they consume electricity at home
We break down the total energy consumption into several categories for electricity and gas consumption and provide billing analysis. Help your customers to prevent bill shock and identify potential energy guzzlers.

Engage customers through personalized interactions
Keep customers engaged with personalized and actionable energy-saving tips & recommendations through timely notifications. Deliver benchmarks with ‘best in class’, self, and peer energy consumption.

Offer personalized service
Cluster your customers to offer targeted new services and tailor-made contracts. Generate leads for solar offerings, specific ToU tariffs, home energy management, EV charging, and home battery storage.

Plans and pricing
All plans include:
App Demo
Free trial of user demo app
Video that shows lead generation capabilities
Includes 1 Users For 1 MonthsFree- Maximum contract 1 month
Free trial of user demo app
Video that shows lead generation capabilities
Includes 1 Users Pilot
Productive pilot deployment to up to 250 customers for 3 months (€5000/month, minimal €15000)
SAP Cloud platform license included at no extra cost
Ynni mobile app with your logo available for your test users
Full control of your data and keep company information secure
Includes 250 Users Price unavailable in this region- Minimum contract 3 months
Productive pilot deployment to up to 250 customers for 3 months (€5000/month, minimal €15000)
SAP Cloud platform license included at no extra cost
Ynni mobile app with your logo available for your test users
Full control of your data and keep company information secure
Includes 250 Users Recurring Edition for large scale deployment
Setup fee SaaS platform
Recurring monthly license fee per user
Support, Updates & Upgrades fee
Price upon requestSetup fee SaaS platform
Recurring monthly license fee per user
Support, Updates & Upgrades fee
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Asset Management |
| Industry | Consumer Products, Utilities, High Tech |
| Works with |
SAP Integration Suite |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
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Resources
Five reasons why NET2GRID differentiates from competition
NET2GRID Use cases and Service description
Personalised energy services on smart meter data
Here are 3 ways to make your utility call center agents smarter
NET2GRID introduces Hybrid-AI NILM models
NET2GRID featured on Greek national public TV
Publisher
NET2GRID
NET2GRID is an AI company that turns smart meter data into personalised and actionable insights for consumers to become energy efficient. We provide a platform that enables energy suppliers to engage their customers and offer them new services based on the analysis of their smart meter data.
