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Future Cities

Bring together quality of life and economic prosperity to help your city reach its greatest potential.

In a crisis, people come first

City government and ecosystem providers need tools to adapt and be resilient. Learn how SAP can help your employees and customers get resources to respond quickly and work toward recovery.

Access tools and resources

Accurate, real-time insights will help cities improve the citizen experience

SAP empowers smart cities of the future to solve tough challenges fast and optimize livability and prosperity by enabling digital transformation and providing accurate insights from the IoT and AI.

See how customers are succeeding with SAP

Logo for Auckland Council, an SAP customer using SAP Customer Experience
Logo for the HAKUSAN, a SAP cloud
Logo for LAND KARNTEN, an SAP customer using future cities solutions

SAP Road Map for Future Cities

SAP continually evolves our solutions to help cities improve quality of life and economic growth. With our solutions, you can seamlessly integrate end-to-end processes, add real-world awareness, and make intelligent data-driven decisions. 

Current release highlights

  • Embedded machine learning to optimize ticket and case intelligence and agent productivity
  • Automation of intelligent receivable matching for manually intensive financial processes
  • Integration of the Internet of Things in the cloud with SAP Cloud Platform
  • Geospatial enablement framework that streamlines processing of spatial and operational data

Upcoming innovations

  • Ability to combine experience data with operational data to improve service delivery
  • Improvements to SAP Asset intelligence Network
  • Improved city dashboard data for mobility, health, education, and infrastructure
  • Secure ID management as a basis for citizen identification based on SAP Cloud Platform

Future plans

  • Apply blockchain capabilities to secure citizen services and reduce fraud
  • Enhance the asset intelligence network
  • Deliver intelligent citizen services with improved capabilities for virtual agent assistance
  • Combine machine learning for traffic surveillance with intelligent transport management 

Get the facts

57 %

lower audit cost for organizations that have a higher ability to load and analyze data in real time.

SAP Performance Benchmarking

15 %

lower procurement cost as a percentage of total spend for organizations that use an integrated platform for procurement.

SAP Performance Benchmarking

49 %

lower customer service e-mail response time for organizations where agents can access a common repository of solutions and FAQs.

SAP Performance Benchmarking

Solve your specific future city business needs

Create intelligent, citizen-centric communities

Discover how cities of the future will bring together both livability and prosperity by focusing on four key strategic priorities fueled by intelligent technologies.

Join the smart city revolution

Learn about the innovative digital technologies and partnerships that cities are adopting to transform themselves into more manageable urban environments.

Find future cities software tailored to your needs

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SAP S/4HANA

Stay competitive in the new digital reality by leveraging cutting-edge technologies for smart cities, simplifying long-term planning, and streamlining decision-making processes for urban planning and urban design – with help from our enterprise resource planning suite.

Transform your business faster with help from SAP

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.

Realize your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where services and support offerings from SAP can help. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

Transform your business with unparalleled service support enterprise-wide

Services and support from SAP connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

How is SAP leading digital transformation?

Realize your potential with the Intelligent Enterprise

Embrace next-generation technologies by becoming an intelligent enterprise with industry expertise from SAP. As your trusted innovation partner, SAP can help you launch a digital platform, so you can chart your future without bounds.

Get the latest news and trends from experts

Photo of Terence Leung, who writes about SAP’s role in developing smart cities around the world
Terence Leung
Head of Marketing, Hong Kong and Macau
SAP

Building cleaner, safer, and smarter cities

Learn how smart city initiatives are creating open data and connected nfrastructures for improved citizen services, transportation, and economic prosperity.

Photo of Terence Leung, who writes about SAP’s role in developing smart cities around the world
Terence Leung
Head of Marketing, Hong Kong and Macau
SAP

Investing in a smart urban future with analytics

See how SMEs can take advantage of Hong Kong’s plans to spend billions of dollars on an IT-oriented infrastructure that will enhance its cities with Big Data.

Peter Maier
General Manager, SAP Industries
SAP

Creating a more livable intelligent city

Find out how intelligent cities are working to drive growth and create a livable urban environment that attracts and retains citizens and businesses.

Communities and Events

SAP for Public Sector Community

Help our ecosystem enable governments to provide, protect, and prosper by exchanging information on SAP solutions for future cities. See how your public sector organization can transform everything from finance and analytics to public security and constituent service.

Manage your smart city of the future enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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