SOC 2 reports are prepared in accordance with AT-C Section 205 and the International Standard on Assurance Engagements No. 3000. SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAP’s service organization systems, processes, and controls.  These reports are intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organization relevant to Security, Availability, and Processing Integrity of the systems that are used to process users’ data and the Confidentiality and Privacy of the information processed by these systems (AICPA, Trust Services Criteria).  Additionally, they can play an important role in the oversight of the organization, vendor management programs, and regulatory oversight.  Please note that this examination's scope does not include the controls of any subservice organizations.  SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.

 

SAP Sales Cloud and SAP Service Cloud Version 2 has prepared SOC 2 Type 2 audit report by an independent 3rd party accountant. This version of the report covers as of the audit period 1. April 2023 to 31. March 2024, and the trust principles Security, Availability, Processing Integrity, and Confidentiality.

 

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with a non-disclosure agreement in place.