SAP Americas Management Team
SAP Americas regional leadership team

Jan Gilg
Global President Customer Success & Americas, Member of the Extended Board SAP SE
Jan Gilg is responsible for the strategy, day-to-day operations, and overall customer success in North and South America.
David Robinson
President, North America & Americas Customer Success Functions
David Robinson is responsible for leading SAP’s business in North America and driving the company’s growth, advisory, and ecosystem strategy across the broader Americas region.
Adriana Aroulho
President of SAP Latin America and Caribbean
Adriana Aroulho is responsible for leading SAP’s business across Latin America and the Caribbean, driving the company strategy in cloud and AI while fostering innovation, digital transformation, and sustainable growth throughout the region.
Todd Crandall
Head of Customer Services & Delivery, SAP Americas
Todd Crandall is responsible for driving customer success by ensuring organizations have the tools, services, and expertise needed to modernize their operations, adopt intelligent technologies, and realize measurable business value from their SAP investments.