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Charles Medina

Senior Services Account Executive  

Charles's Story

At SAP, we build breakthroughs, together.

Working with such driven, hard-working, talented individuals pushes me to continue growing and learning in order to be the best that I can possibly be. This excites me because I truly love what I do at SAP and who I do it with. Since joining SAP, I feel as though I am able to meet goals that I have set for myself and that have been set for me.

Charles Medina  

I was born and raised in Ottawa and have worked in sales for High Tech companies for more than 15 years. Before joining SAP in 2019, I spent 12 years with the same company but during my Executive Master’s in Business Administration at the University of Ottawa I was paired with someone that was moving to SAP. I spoke to him on several occasions about his experience, the onboarding, culture and opportunity at SAP in Ottawa. The more we spoke about it the more I wanted to make the change myself.

Soon after, an opportunity presented itself in the SAP Services Organization as an Account Executive for the Government of Canada. I completely immersed myself in any and everything SAP and became an expert. I started my career journey with SAP on June 17th, 2019 and it has been a wild, incredible ride ever since.

A typical day for me is spending time with my customers and teams on the ground in order to stay up-to-date with what my clients are doing, struggling with etc. This allows me to come back to them with solutions to their issues.

I explain to my friends that I am a trusted advisor to each and every one of my clients. Moreover, I provide services (i.e. resources, implementation, knowledge transfer, change management, education etc.) to ensure that my clients have everything required in order for their SAP software to improve the way they do business. Success comes in many different forms for me. As a sales executive, I am obviously always striving to overachieve my targets, but I also seek to surround myself with like-minded individuals that are driven to be the best at what they do. When you love what you do, it genuinely excites you to get up and go to work in the morning.

Working with such driven, hard-working, talented individuals pushes me to continue growing and learning in order to be the best that I can possibly be. This excites me because I truly love what I do at SAP and who I do it with. Since joining SAP, I feel as though I am able to meet goals that I have set for myself and that have been set for me. I achieved 180% of my targeted goal in my first full year.

The SAP culture is one of success, diversity and inclusion and it has been no more evident than in 2020. With everything going on in the world (i.e. worldwide pandemic, social injustices, personal stresses and struggles) the SAP Leadership truly stepped up and made their employees well-being their top priority.

In a time where we are all feeling far apart and vulnerable, SAP has fostered a culture of family, though video calls, leadership check-in calls and encouraging all to take time that is needed to ensure all of our wellbeing.

Outside of work I am an avid golfer and have been playing since the age of three. My dad put a club in my hand, and I was hooked for life. I try and get out 2-3 times a week with friends, colleagues and clients. One good thing that came out of 2020 is now my wife is wanting to learn golf which is a blessing because it now provides me with an excuse to play more.

When I am not on the course, I enjoy going to new restaurants with friends and family, hiking in the Gatineau Hills and scoping out Real Estate. My wife and I are avid travellers and try to take at least one major trip each year to a place we have never been. A few examples of places we have been are; Malaysia, China, Trinidad and Tobago, New Orleans, New York, and Quebec City.

Fun facts: My first job was as a dishwasher at Pizza Pizza which was so much fun and I still enjoy making and eating pizza now. If I could do any other job, I would of course be a professional golfer!

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