Help inquire inventory directly from SAP Customer Experience
Developed based on SAP Customer Experience, this solution enables SAP Customer Experience a direct access to product inventory information in ERP, which easily allows staff to query about internal product inventory directly from SAP Customer Experience, without having to check in ERP.
Overview
Improve Efficiency
By means of integration, front-end business staff do not need to open ERP account or other system for inventory inquiries, fast and directly, thus improving the efficiency of information delivery. Information is tracked and aggregated more quickly and efficiently than ever before.
Improve Accuracy
The solution reduces the frequency of manual errors and improves the accuracy of inquires by reducing offline information transfer or switching operations between different systems.
Make a real-time work
The solution helps business staff to get a quick and full view of inventory in real time, respond quickly to customer needs, and reduce time of information transfer and changes in inventory information during this period.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, High Tech
Compatibility
Works with
Features
Simple and Easy to Use
The solution is simple and easy to use, allowing business staff to inquire internal product inventory directly through SAP Customer Experience without having to ask for professionals or checking in ERP. No complicated operations. Fast and time-saving.

Define Queries Based On Needs
The solution integration allows you to define different queries according to your needs, such as aggregating the total available quantity of a given product, or detailing the availability of this product in various warehouses.

Support PC and Mobile
Not only can you use on PC, the solution integration is also available for mobile, making it easy for field staff to check inventory information anytime and anywhere.

Plans and pricing
Standard Edition
Per yearly paid, one-time setup fee
Include all functions
No user limit
- + EUR 699.00 Setup Fee
- EUR per Users
- Minimum contract 1 year
Per yearly paid, one-time setup fee
Include all functions
No user limit
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Integration |
| Industry | Cross-Industry, High Tech |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies. |
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Video
Acloudear Addon Link-pro OMS
Acloudear Addon Link-pro WMS
Publisher
Shanghai Acloudear Info. Tech. Co., Ltd.
As an SAP Platinum Partner, 2020 Pinnacle Award Winner, and United VARs member, Acloudear specializes in SAP Cloud ERP solutions. Powered by the twin engines of “AI + Globalization,” we deliver one-stop cloud solutions—from process reconstruction to AI innovation—for over 300 customers across industries like Automotive, High-Tech, and Life Sciences. Acloudear is a pioneer in China’s cloud-native services. By combining SAP Best Practices with our unique “1+X” innovation matrix, we reshape corporate digital DNA and empower enterprises to unlock the full potential of the cloud. Our commitment to excellence has earned us multiple recognitions as the SAP Best Cloud Partner.

