SAP Field Service Management, intelligent filtering
Estimate the expected real duration of activities based on time efforts logged.
Overview
Provide natural language filters simplifying the search process for service requests and allowing users to express queries in a more intuitive manner, overcoming the complexity of traditional search methods.
Benefits
- Identify high-priority jobs, thereby optimizing allocation of field resources and improving customer satisfaction and loyalty
Business Value
- 12.5% increase in dispatcher productivity
- 5% reduction in erroneous field service resource allocations
Details
Solution type
AI Feature
Compatibility
Works with
SAP Field Service Management
