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SAP Customer Checkout

Set up a powerful POS system for SMEs – with SAP Customer Checkout software

Give your sales staff the point-of-sale (POS) functionality they need to excel. Designed for small and midsized businesses with up to 200 terminals, SAP
Customer Checkout software supports all common retail POS requirements –
payments, loyalty management, sales analytics, and more. Use as a standalone solution or integrate with our ERP software for even more options. 

Why SAP Customer Checkout?

Because the software offers world-class POS functionality packaged and priced for small and midsize enterprises (SMEs). Support merchandise sales and returns, daily accounting, discount and voucher management, all forms of payments, loyalty programs, and more. With SAP Customer Checkout, you can: 

  • Give store associates an easy-to-use POS system that can process payments at stationary registers or handheld tablets
  • Analyse POS data in real time and generate up-to-the-minute reports
  • Integrate special offers, discounts, loyalty cards, and mobile apps with your POS system
  • Access POS data anytime and anywhere – even if your Internet connection goes down
  • Easily link cash register data with an SAP ERP system, such as SAP Business One, to extend functionality

Learn how SAP Customer Checkout can simplify the lives of business users and IT staff:

Functional Capabilities

Checkout processing and payments

From article selection to discounts and tax deduction, our checkout software covers all point-of-sale requirements. Deploy the Web-based interface on professional terminals, PCs, or tablet PCs – and let employees work online or offline. Support a variety of payment methods, including cash and credit card payments, gift cards, and vouchers.

Fan and article management

Manage customer profiles so you always know who you are dealing with. In contrast to all other solutions on the market, article management is tightly integrated with SAP Business One and SAP Business ByDesign – making ramp up and operations much easier.

Loyalty management

Start loyalty programs, manage coupons and vouchers, and update customer profiles with personalised sales data – directly from your POS system.

Real-time reporting

Integrate with an SAP ERP solution to transmit transactions directly to your warehouse management and accounting applications – for same-day analysis.

Central overview of sales data

With ERP integration, you get a real-time IT system that combines information from outlets with supply chain management. This lets you put new items on sale, evaluate your POS data at any time, and know exactly how much inventory to order and which products are particularly profitable.

Technical Capabilities

SAP Customer Checkout application

Install the application on your cash registers – and configure views for sales transactions, cash-in and cash-out amounts, closing balances, and more.

ERP back-end system

Integrate with an ERP back-end system to hold all master data (e.g. articles and customer data) for accounting. You can also integrate SAP Customer Checkout with an existing system in SAP ECC, SAP Business One, or SAP Business ByDesign.

Optional SAP Customer Checkout monitor

The monitor integrates with the SAP Business One framework – and lets you display and edit receipts, cash transactions, and invoice payments sent from SAP Customer Checkout apps. You can also use the monitor for drawer management and the administration of users and roles.


System requirements for SAP Customer Checkout


System Requirement Details
Operating System 

Min 1.8 GHz Atom CPU, 4 GB RAM

PCs, tablet PCs, or professional checkout terminals

POS Hardware Java POS standard
More Details

Receipt printer: Star, Epson, IBM, etc.

Customer display: Star, Epson, LCD

Scanner: All current types

Cash Drawer: Controlled via printer, connected via RJ45

Plug-ins: Possible for all devices 

Licensing and purchasing options for SAP Customer Checkout

  • Perpetual license: $1,075 per checkout terminal
  • Several users can share a license on a single checkout
  • Sold and implemented through SAP partners only

Find an SAP Partner


Contact your local SAP account executive for additional licensing and purchasing options


For general licensing information, consult Licensing SAP Software: A Guide for Buyers 


Ensure a successful implementation

You can also find a partner to help you plan, install, configure, and operate SAP Customer Checkout in your environment or in the cloud.

Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

SAP training and education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

Expert Community

Connect with SAP experts – and get the latest news and views on SAP Customer Checkout implementations, upgrades, innovations, and best practices.


Connect with Experts in the Retail Industry

Explore useful resources and essential information to help your organisation implement and operate SAP for Retail solutions.

Learn from the SME Community

Discover the latest trends and technologies for companies similar to yours in the community dedicated to small and midsize enterprises.

Ask the Community

Search for answers, post your questions, and share your knowledge in the SAP Business One community.

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