Collaboration Features

An enterprise collaboration platform that unites data, people, and processes, to solve problems quickly and drive business results.

New Features

Review the latest features of SAP Jam Collaboration and the instructions to use them. See this year's collection of weekly release notes and explore the latest release.

Enterprise Collaboration

Connect people with information, experts, applications, and processes to enable the level of collaboration that today’s business climate demands.

Deliver a global collaboration platform

Eliminate disconnected social silos in your organisation
Provide an aggregated experience to inform and engage users
Keep everyone on the same page by storing documents and information in one place
Accelerate innovation by collaborating with your partners and customers

Improve agility and expedite decision-making

Simplify content creation with real-time collaboration and messaging
Inform and engage employees with a modern intranet that delivers personalised, role-based content
Access information and expertise faster
Integrate SAP and third-party applications and APIs

Simplify application design, development, and rollout

Lower license fees from multiple collaboration products
Simplify application development with collaboration user interfaces and APIs enabled by SAP Cloud Platform
Reduce IT costs and optimise security and availability
Access information and collaborate from any device and any location

HR Transformation

From onboarding and learning to streamlining HR processes and employee engagement, HR can incorporate a human element into its transformation.

Connect new hires to the right resources quickly

Reduce onboarding costs
Create onboarding communities to provide a safe place to ask questions
Connect employees with subject-matter experts quickly and simply
Foster a culture of information sharing and open communication

Raise training effectiveness with blended learning

Reduce training travel costs
Encourage continuous learning with a modern, mobile-ready experience
Extend learning opportunities to your collaboration platform and corporate intranet
Supplement talent development with communities of experts and interest

Retain top talent and improve workforce development

Provide employees with the information, tools, training, resources, and support they need
Unite and foster development communities
Support mentors with a collaborative platform
Streamline development programs

Foster a culture of employee engagement

Connect the workforce across diverse generations, seniority levels, cultures and backgrounds
Give every employee a voice and connect them to the right experts and information
Help ensure equal opportunities for learning and development
Promote open, inclusive communications

Improve HR processes strategically

Achieve a fast, significant ROI
Enable topic experts to share information at the speed of business
Support self-service content creation and flexible workflows
Promote collaborative discussions to engage employees across wider organisations

Intranet-Driven Empowerment

Transform your intranet with enterprise collaboration, making it easier to find information and share it across every business process.

Modernize the intranet user experience

Deliver faster, easier access to information and expertise
Accelerate strategy creation, brainstorming options, scenario evaluation, and decision-making
Transform information discovery, access, and sharing across all roles and geographic locations

Learn how to modernize your intranet with collaboration

Foster collaboration where and how employees work

Enhance business processes directly where users are already working
Empower employees with self-service information access and sharing
Deliver company news and collaboration capabilities through mobile applications

Transform the way your company communicates and your employees collaborate

Improve the ROI of the existing IT infrastructure

Accelerate the path to better business performance with cloud-based collaboration
Integrate critical content and backend systems
Enable employee self-service to deliver faster resolution

Blended and Informal Learning

Improve employee learning by combining your learning management system (LMS), such as SAP SuccessFactors Learning, with a collaboration platform.

Extend learning to where employees work

Reduce the cost to train and onboard new hires
Support social, collaborative, and just-in-time learning anywhere, anytime, and on any device
Enable on-the-job learning with discovery, collaboration, peer resources, and expert finding
Find courses, information, and experts faster

Improve the economics of your learning programs

Reduce content creation costs by incorporating employee-created content
Promote learning programs actively on your enterprise collaboration platform and intranet
Lower the cost to create content and travel to training

Engage employees better with informal learning

Further learning with collaboration, peer resources, and expert finding
Interact outside the formal classroom
Integrate learning into daily work to deliver proper training
Incorporate documents, discussion, video, and microlearning that best suits the needs of employees

Collaboration for Marketing

Enhance marketing program planning, execution, and analysis by using the power of collaboration.

Build outstanding marketing content and campaigns

Improve program planning and execution through integration with SAP Marketing Cloud
Keep things moving with task management, streamlined approvals, and simplified exception handling
Promote creativity through structured brainstorming and rich communication channels

Empower sales and partner teams with updated content

Create and collaborate on content more efficiently and without e-mail and version collisions
Keep your sales teams and partners up-to-date and productive with the latest content
Connect with your sales team and partners directly to exchange ideas and collaborate

Accelerate onboarding and learning

Provide a rich onboarding experience with recommended people and content
Highlight crowdsourced expertise to focus on the best answers for intelligent learning
Enable deep integration with learning systems to help ensure immediate access to recommended and prescribed training

Collaboration for Sales

Accelerate sales cycles by helping to ensure effective collaboration among sales teams, internal experts, customers, and partners – all in the context of target accounts and opportunities.

Develop collaborative, repeatable processes

Accelerate the closing of new business
Collaborate on sales documents and work with customers on proposals, quotes, and contracts
Focus teams on top priority opportunities to increase win rates and decrease time to close
Engage with customers and partners regularly

Grow skills with training, mentoring, and coaching

Create relevant learning content at a lower cost
Recommend content and experts to drive continuous enablement
Enhance formal training with user-contributed content and discussions
Develop employees with one-to-many or one-on-one coaching and mentoring

Collaborate with experts, customers, and partners

Enable continuous engagement with your sales teams and customers with mobile support
Create and facilitate prospect, customer, or partner communities around a product or market segment
Manage customer expectations across the entire order-to-cash process

Collaboration for Service and Support

Work collectively with customers, internal stakeholders, and experts to resolve service requests and help exceed customer expectations.

Accelerate response and resolve issues effectively

Reduce service costs with faster issue resolution
Swarm high-priority service issues before they impact customer satisfaction
Engage cross-functional teams exchange information more rapidly

Minimise time to contribution

Provide a rich onboarding experience with recommended people and content
Blend formal and informal content through deep integration with learning management systems
Develop employees with one-to-many or one-on-one coaching and mentoring

Improve effectiveness and strengthen relationships

Develop an internal knowledge base of information, integrated with SAP Service Cloud
Enhance business intelligence with user-contributed content and discussions
Access recommended content, notifications, and answers to keep your team in sync

Detailed Product Scope

People-centric collaboration drives business transformation

Learn how SAP Jam Collaboration, a cloud-based enterprise collaboration platform, enables you to bring people and information together with the business processes to quickly solve business problems and deliver business results.

Read this product brief