Precision pricing and usage behavior analytics for telecom

Make smarter pricing decisions in your SAP BTP environment by running predictive analytics on billions of customer, product, and usage data records, optimizing customer and product value across their lifecycle. Seamlessly integrated into your tech stack, it enables portfolio optimization and delivers actionable insights through dashboards and reports for strategic decisions, marketing, and customer service.

Overview

Say goodbye to complexity

Streamline complex customer profiles and product management. Effortlessly consolidate, migrate, or optimize millions of customers by identifying the best transition path for each user based on predefined churn and ARPU parameters. A reduction in legacy rate plans ensures a seamless process, increased revenue and enhanced customer satisfaction, allowing telecoms to reduce operational complexity and stay ahead in a competitive market.

Redefine pricing and product strategies with data-driven insights

Revolutionize your telecom by optimizing pricing strategies and inspiring new product development. Analyze usage behavior and customer and product data for detailed insights that deepen your understanding of customer needs and drive innovation in product and offer development. Actionable management reports also help you track performance and guide data-driven decisions.

Maximize revenue and minimize losses with precise billing accuracy

Enhance your telecom business by verifying billing accuracy with precision, ensuring every charge is correct and accounted for. The software allows you to identify trouble accounts quickly, enabling teams to reconcile discrepancies swiftly and efficiently. By creating a deeper understanding of your revenue streams and potential risks, you can make informed decisions that maximize revenue while minimizing losses.

Details

Solution type

Extensions and Add-ons

Industry

Telecommunications

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP DataspherePostgreSQL on SAP BTPSAP Business Technology PlatformShow more

Features

Gain valuable insights with comprehensive customer analytics dashboards

Leverage customer analysis reports to understand your current portfolio and usage behavior. Build targeted customer segments and assess product utilization, enabling strategic data-lead decision-making. Compare your performance with competitors to refine offerings and maximize business growth.

Gain valuable insights with comprehensive customer analytics dashboards
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Customize and optimize pricing strategies with the price plan matrix

Configure your price plan matrix to focus on key business insights with tailored views. Easily edit, sort, and filter data to compare price plans and align them with your strategic goals. This feature supports targeted pricing analytics, driving informed decisions and maximizing revenue potential.

Customize and optimize pricing strategies with the price plan matrix
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Streamline pricing tasks with the workbench simulation feature

Simulate pricing tasks by gathering all relevant price plans, options, and customer segments into one centralized workbench for a comprehensive analysis. This integrated approach enhances efficiency, supports strategic planning, and drives better pricing outcomes.

Streamline pricing tasks with the workbench simulation feature
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Plans and pricing

Technical Information

Solution type Extensions and Add-ons
Category Data and Analytics
Industry Telecommunications
Works with
  • SAP Datasphere
  • PostgreSQL on SAP BTP
  • SAP Business Technology Platform

Resources

Learn more with a Clintview overview

Clintview on SAP BTP explainer video

Promotion analysis five-minute video with Almut Sidow

Publisher