Why SAP Crystal Server?

Because the quick-to-deploy SME software gives all business users essential self-service BI tools – for faster, fact-based decision making that won’t bog down IT. With SAP Crystal Server, you can:

Easily access and share reports and dashboards from a single, quick-to-deploy solution
View critical insights across data sources with intuitive, guided data exploration
Ensure corporate data is readily accessible via a common semantic layer
Accelerate report design and deliver personalised reports to a dynamic list

Learn how SAP Crystal Server can simplify the lives of business users and IT staff:

Functional Capabilities

Improve performance with critical BI content
Perform root-cause analysis, monitor real-time business performance, and find the information you need – anytime, anywhere.

Use a simple keyword search to find information from any data source
Harness a common semantic layer that makes corporate data easier to consume for all users
Cut costs by using a single BI server for both reports and dashboards
Print, export, and drill-down into charts and other report objects over the Web
Generate interactive reports with dynamic data visualisations
Integrate reports with Java Portal Access, Microsoft Office, and Microsoft SharePoint

Share key information across your company
Create and share BI reports so your team can make informed decisions and take action with confidence.

Publish and deliver reports to thousands of recipients,
personalised for each user
Base a single SAP Crystal Reports document on multiple
data sources
Trigger reports to run at specific times or with specific events
Schedule reports and generate them in familiar formats, including XLS, PDF, and RTF
Give all users secure self-service access to information – online, offline, or via mobile BI apps

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Technical Capabilities

Integrate with your existing software
Leverage your current IT infrastructure to eliminate information silos, save money, and give business users ready access to the information they need.

Merge Microsoft Reporting Services reports into SAP Crystal Server
Create hyperlinks to existing reports from within the SAP Crystal Server portal
Embed accurate, refreshable corporate data within Microsoft Office
Publish reports on Microsoft SharePoint and Java portals
Harmonise SAP Crystal Server with your custom-built applications

Mobilize your business analytics
Deliver rich, affordable analytics to your frontline workforce with the SAP Crystal Server add-on for mobile solutions.

Deliver mobile BI designed and priced for departments and small businesses
Extend SAP Crystal Reports and data exploration documents to your mobile devices
Bypass IT with secure mobile access to self-service BI reports

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Need additional help? Explore SAP Service and Support

System requirements for SAP Crystal Server

System and software requirements vary according to specific customer scenarios – please refer to the Product Availability Matrix for the latest information.

System Requirements	Details
Supported languages	English, French, German, Japanese, Spanish, simplified Chinese, Italian, Dutch, Russian, Korean, traditional Chinese, Portuguese (Brazilian), Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian, Arabic
Processor	CPU performance of at least 8000 SAPS
Memory	6 GB RAM or more
Disk space	11 GB for default installation with English language only installed
Operating systems	Windows: Server 2012 R2 Server 2012, Server 2008 R2 x64 SP1, Linux: Red Hat EL 7 x86_64, Red Hat EL 6 x86_64 update 2, SUSE Linux Enterprise Server 12 x86_64, SUSE Linux Enterprise Server 11 x86_64
Browsers	IE 8, 9, 10, 11, Firefox ESR 38.x, Google Chrome

Product Availability Matrix*

Licensing and purchasing options for SAP Crystal Server

SAP Crystal Server helps you grow your business with flexible licensing and integration models that can scale to meet your needs.

SAP Crystal Server is a single-server solution
Dashboard viewing, data exploration, and access to BI workspaces are only available to named-user licenses (NUL)
Data-driven publishing licensing is preset to a maximum number, based on the number of SAP Crystal
Server licenses purchased
SAP Crystal Server supports a maximum of 100 NUL and 50 client access licenses (CAL) on a single server
SAP Crystal Server 2016 (NUL) includes licenses for Crystal Reports, Crystal Dashboard and Crystal Server
SAP Crystal Server 2016 (CAL) requires a minimum of 1 Crystal Server 2016 (NUL) for the BI administrator
Both NUL and CAL licenses can be combined, up to these maximums

For more information on licensing and user rights, please refer to the SAP Software Use Rights and End-User Licensing Agreement (EULA) documents.

Ready to purchase SAP Crystal Server?

Buy SAP software now and pay later — with our flexible payment plans and financing options

Consult Licensing SAP Software: A Guide for Buyers for general licensing information

Implementation

Ensure a successful implementation and maximise your ROI with information resources that support the different phases of SAP Crystal Server – from planning and installation to operation.

- Plan
- Install
- Operate

Refer to section 3 of SAP Crystal Server Installation Guide for Linux and section 3 of SAP Crystal Server Installation Guide for Windows for important information about installation and upgrade planning.

Confirm that you have a license key

To request permanent license keys, you need authorisation under myProfile*. To extend your authorisation, please contact an SAP user administrator*.

Download the software

Visit the SAP Support Portal* to download the SAP Crystal Server software installation package.

Complete the installation steps
Refer to section 5 of the SAP Crystal Server Installation Guide for Linux or SAP Crystal Server Installation Guide for Windows for a step-by-step overview of the installation process, including a list of required tools and associated documentation.

Manage your SAP applications

Refer to the Business Intelligence Platform Administrators Guide: SAP Crystal Server* to learn how to manage, maintain, and run your SAP applications at peak performance.

Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

Find an SAP partner to help with your implementation

Upgrades

Plan and carry out a successful upgrade to the latest release of SAP Crystal Server – so you can take advantage of the new features and capabilities right away.

- Plan
- Upgrade

The Upgrade Guide contains important information about SAP Crystal Server upgrade planning.

Download the guide*

Plan landscape changes

The Landscape Planner lets you visualise your existing system landscape, simulate changes, and analyse the impact.

Use the planner*

Complete the upgrade steps

Refer to the SAP Crystal Server Upgrade Guide for an overview of the upgrade process, including a list of required tools and associated documentation.

View the guide*

Download SAP Crystal Server

Download the software*

Download support packages and patches*

Need additional help with your upgrade? Contact SAP Digital Business Services or SAP Enterprise Support services

Find an SAP partner to help with your upgrade

Support

Get the support you need to keep SAP Crystal Server running at peak performance. Our experts can help you maximise the value of your software, take advantage of new business models and capabilities, and more.

Troubleshoot and Maintain

Find solutions to known issues. Stay up to date with technical planning resources and software updates.
See more

SAP Support Portal resources

Search for SAP Notes & Knowledge Base Articles

Get technical release information for SAP CRYSTAL SERVER 2013

Download SAP CRYSTAL SERVER 2013 support packages and patches

View your existing license keys or request additional keys

Open a Support Incident when you need technical assistance from SAP

Sign up for Analytics notifications

Optimise your systems with self-paced or expert-guided SAP Enterprise Support Academy services

Sign up for Enterprise Support Analytics Value Maps

Product Documentation for SAP Crystal Server 2013