Build an online community where your customers, resellers, and distributors can collaborate and conduct e-commerce – with SAP Jam Communities. This community cloud solution integrates with SAP Hybris Commerce, so you can understand your customers’ needs and interests – and offer relevant content designed to influence and accelerate purchase decisions.
Did you know that 63% of customers are more likely to make a purchase from a site that has product reviews? To remain competitive, commerce sites must instill buying confidence, while offering up relevant and authentic content. That’s why with SAP Jam Communities, users can share knowledge through collaboration tools – and interact with your company and each other – before making a purchase decision.
Enhance your product catalogue with community content and peer recommendations
Increase site traffic by optimising content for search and sharing content in social networks
Offer relevant, credible content to instill buying confidence and increase revenue
Establish strong customer relationships and inspire loyalty through engagement
Configure the SAP Jam Communities Mobile App:
The SAP Jam Communities Mobile app section of the Admin console allows administrators to configure SAP Jam Mobile app activation and invite your company's users to use the app.
Pre-built integration with the SAP hybris Commerce solution
Leverages APIs to address other integration needs
SAP Jam Communities is a cloud solution. Please refer to the SAP Jam Communities guides for more information about system and software requirements, updates, and releases.
SAP Jam Communities is a cloud solution. System and software requirements depend on specific customer scenarios, and are subject to change. Refer to the SAP Jam Communities guides for more information about system and software requirements, and the latest information on updates and releases.
SAP Jam Communities supports the following: Firefox, Chrome, Internet Explorer 8 to 11, and Safari 5 to 7
Recommended network bandwidth is a connection speed of 300-400 Kbit/s. SAP Jam Communities is designed for speed and responsiveness with minimal use of large graphic files.
Java Runtime Environment (JRE) 1.7 or higher is required for recording audio and video. JRE 1.7.0_6 or higher is required to use the learning management system (LMS) offline player.
Drive revenue with a community built for commerce. Build a community designed for commerce with SAP Jam Communities and SAP Hybris Commerce. Utilised together you’ll be able to attract visitors, convert prospects, and engage customers.
SAP Jam Communities infographic
Go beyond traditional customer relationship management (CRM) to create dynamic communities that enhance commerce and drive revenue.