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SAP Operational Process Intelligence

Monitor and control your business processes with our operational intelligence software

Respond to business threats and opportunities faster – with SAP Operational Process Intelligence powered by SAP HANA. This in-memory software gives you complete, real-time visibility into your end-to-end business processes and process data across SAP and non-SAP systems. Improve business process management, empower employees with operational intelligence, and fast-track issue resolution.

Why SAP Operational Process Intelligence powered by SAP HANA?

Because it lets you harness all the relevant information in your business processes – in real time. Understand trends and gain insights that can help you achieve operational excellence. 

  • Maximise process visibility for faster, better informed decision making
  • Safeguard critical process instances with SLAs and key performance indicators (KPIs)
  • Proactively identify process bottlenecks, weak spots, and issues with real-time alerts
  • Access and analyse process data with interactive dashboards – on any device

Run smart business operations with SAP HANA

Learn how SAP Operational Process Intelligence powered by SAP HANA can simplify the lives of business users and IT staff:

Functional Capabilities
  • Decision support
    Leverage real-time operational intelligence and data-in-motion monitoring – and give your line-of-business employees the situational awareness they need to make better decisions every day.
  • SAP HANA in-memory computing platform
    Take advantage of the SAP HANA Platform – a real-time in-memory data platform that combines business events from operational systems with process analytics. Because SAP HANA correlates and contextualizes structured operational data from processes in real time, it provides insight into what is happening now – while making it possible to predict future outcomes.
  • Integration services
    Integrate all of your data sources into SAP HANA – to complement your SAP HANA applications or to perform in-depth operational analysis.
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Technical Capabilities
  • Intuitive modelling
    Make it easy for your solution experts and architects to create support for a business scenario – by installing a scenario editor as an Eclipse add-on to SAP HANA Studio. Using this editor, you can search for and discover fragments of process support no matter where they are implemented. Assemble support for end-to-end business processes using simple drag-and-drop tools – and configure high-level views such as phases, milestones, and KPIs.
  • Efficient system management
    Integrate tools for development, administration, and monitoring to manage systems more efficiently.
  • Open environment
    Support standard JDBC/ODBC and RESTFul Web Service to help you build applications that can easily integrate with your legacy systems.

 

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Need additional help? Explore SAP Digital Business Services

System requirements for SAP Operational Process Intelligence powered by SAP HANA

System and software requirements vary according to specific customer scenarios – please refer to the Installation and Upgrade Guide for details.

System Requirements To use SAP Operational Process Intelligence 1.0 SP10, the following components need to be installed and running:
SAP HANA 1.0 SP10 Revision 101
  • SAP Operational Process Intelligence 1.0 SP10 requires either SAP HANA, Limited Edition for Applications and Accelerators or SAP HANA, Enterprise Edition
SAP HANA 1.0 SPS10 Components
  • SAP HANA Unified Server 1.0 SPS10 Revision 101 for x32-bit or x64-bit (depending on your OS)
  • SAP HANA Studio 1.0 SPS10 Revision 101 for x32-bit or x64-bit (depending on your OS) to be installed locally on your PC
  • SAP HANA Application Lifecycle Management (included with the unified server installation) is recommended for deploying delivery units of SAP Operational Process Intelligence 1.0 SP10 in SAP HANA Studio 
Optional
  • Process Gateway add-on (part of SAP Gateway 2.0 SP05)
  • SAP LT Replication Server 2010_1_700 SP06 or higher (if SAP Business Process Management is using an MS SQL DB, then SAP LT Replication Server needs to be installed using an MS Windows operating system)
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Sizing Guide*

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Product extensions for your software

Other products may be needed to keep SAP Operational Process Intelligence running at peak performance:
 

Visibility into SAP back-end systems

Model business scenarios that illustrate end-to-end processes – with visibility into the following SAP back-end systems:

  • Process Observer in SAP Business Suite
  • Business Workflow in SAP Business Suite
  • SAP Business Process Management
  • SAP Process Integration

Learn more

Integrate with your LoB solutions

Integrate SAP Operational Process Intelligence powered by SAP HANA with your line-of-business software, including:

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See what our customers are saying...

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Acea Group

Acea Group, one of the leading public utilities companies in Italy, uses SAP for digitally enabled real time process monitoring to gain visibility into in-flight processes in order to improve customer satisfaction. Learn how their business users can monitor process flow and track progress KPI’s so they can take action in real time to serve customers better and meet regulatory requirements.
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Implementation

Ensure a successful implementation and maximise your ROI with information resources that support the different phases of SAP Operational Process Intelligence powered by SAP HANA – from planning and installation to operation.

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Plan your installation

Refer to SAP Operational Process Intelligence: Installation Guide for important information about installation and upgrade planning.

Read the latest release notes

Consult SAP Operational Process Intelligence 1.0 Release Notes to explore new features and functions – and to see what’s new, enhanced, or deleted.

Download the software

Visit the SAP Support Portal* to download the SAP Operational Process Intelligence powered by SAP HANA software installation package.

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Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

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Find an SAP partner to help with your implementation

Complete the installation steps
Refer to Section 3 of SAP Operational Process Intelligence: Installation and Upgrade Guide for a step-by-step overview of the installation process, including a list of required tools and associated documentation.

Access application help
Learn more about using SAP Operational Process Intelligence in space.me – a workspace for line-of-business users. It covers business scenario instances, forecasting, real-time process tracking and analysis, and more.

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Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

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Find an SAP partner to help with your implementation

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How to create smart process applications

Download these development guides to learn how to build and enhance smart process applications using SAP Operational Process Intelligence powered by SAP HANA.

Ensure the security of your software

Download Security Guide: SAP Operational Process Intelligence powered by SAP HANA* for important information on ensuring the security of your software.

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Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

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Find an SAP partner to help with your implementation

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SAP HANA training and certification

Find training and certification courses for SAP HANA. These courses cover topics from implementation and modelling to administration and operations.

SAP Education Consulting Services

Need help planning your SAP education? Our education consulting services provide you with expert guidance, regardless of your size, industry, or SAP solution.
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Need help planning your SAP education? Learn how our education consulting services from SAP can help

 

Upgrades

Plan and carry out a successful upgrade to the latest release of SAP Operational Process Intelligence powered by SAP HANA – so you can take advantage of the new features and capabilities right away.

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Identify the upgrade paths

Refer to the Product Availability Matrix (login required) for SAP Operational Process Intelligence Powered by SAP HANA upgrade paths.

Open the Product Availability Matrix

View the product road map
 
Refer to the SAP Operational Process Intelligence road map to see how the technology is planned to progress over time.
 

Plan the upgrade

The Upgrade Guide contains important information about SAP Operational Process Intelligence Powered by SAP HANA installation and upgrade planning.

Download the Upgrade Guide

Size the SAP Operational Process Intelligence Powered by SAP HANA implementation

Use the Web-based Quick Sizer tool (login required) to select an economically balanced SAP Operational Process Intelligence Powered by SAP HANA system based on your business requirements.

Open the Quick Sizer tool*

Plan landscape changes in a graphical UI and analyse the impact

The Landscape Planner (login required) enables you to visualise the existing system landscape, plan and simulate changes, and analyse the impact of changes.

Use the Landscape Planner*

Identify dependencies

When planning an upgrade of the systems in your landscape, you can use the Upgrade Dependency Analyser to determine if the upgrade will have an impact on the other systems in your landscape.

Access SAP Upgrade Tools

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Complete the upgrade steps

Refer to the SAP Operational Process Intelligence Installation and Upgrade Guide for a step-by-step overview of the upgrade process, with reference to the required tools and associated documentation.

View the SAP Operational Process Intelligence Installation and Upgrade Guide*

Download SAP Operational Process Intelligence

Get technical release information*

Download installations and upgrades*

Download support packages and patches*

Ask the community  

Post, discuss, and be part of the SAP Operational Process Intelligence Powered by SAP HANA upgrade community.

Visit the community

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Need additional help with your upgrade? Contact SAP Digital Business Services or SAP Enterprise Support services

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Find an SAP partner to help with your upgrade

Support

Get the support you need to keep SAP Operational Process Intelligence powered by SAP HANA running at peak performance. Our experts can help you maximise the value of your software, take advantage of new business models and capabilities, and more.

Troubleshoot and Maintain

SAP Support Portal

Search our knowledge base, log incidents, obtain license keys, download software, and more

Access SAP product documentation in our help portal

 

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Ask the Community

Search for answers, post your questions, and share your knowledge in the SAP Operational Process Intelligence powered by SAP HANA community.

Join the SAP Software Support and Maintenance community

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Contact Support

We're here to help. Get in touch with the SAP Digital Business Services organisation using one of these options:

Report an incident via the SAP Support Portal

E-mail us for non-technical assistance

Call us for non-technical assistance

Complete our online form for contract-related questions

Stay Connected with SAP Support

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Visit the SAP Support Portal

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SAP Digital Business Services

Expert Community

Connect with SAP experts – and get the latest news and views on SAP Operational Process Intelligence powered by SAP HANA implementations, upgrades, innovations, and best practices.

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Smart Process App: Omni-Channel Intelligence  

Find out how this smart process application – built using SAP Operational Process Intelligence – provides visibility into order-to-cash processes running on SAP ECC.

Operational Intelligence + Smart Data Integration

Learn how to achieve operational excellence for your SAP Business Suite processes using SAP Operational Process Intelligence and Smart Data Integration.

New Feature: Foresee Risks and Opportunities  

Business Situations is a new feature in SAP Operational Process Intelligence. It lets you predict risks and opportunities and define how Scenario Operator should react.   

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