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Omnichannel Marketing

Omnichannel Marketing

Gain the trust of your customers and get to know them better to deliver personalised experiences that grow relationships and your bottom line.

Single Customer View

Deliver personalised experiences across the entire customer journey with complete insight.

Consent-Based Marketing

Recognise customers during every interaction, while complying with consent-based marketing practices.

Marketing Execution

Gain visibility and control of the entire closed-loop marketing process to increase ROI.

Single Customer View

Deliver personalised experiences across the entire customer journey with complete insight. 

SAP Customer Data Cloud

Grow your audience and build trusted, personalised customer relationships based on transparency and personal data control.

SAP Marketing Cloud

Gain insight from a single view of your customers and deliver personalised experiences across the entire customer journey.

Marketing profile

Access unprecedented insight with a centralised, real-time, and contextual profile.

Customer profile management

Power trusted digital experiences with accurate, timely first-party data.

Enterprise preference and consent management

Let customers control their profile, preferences, and consent data with self-service processes.

Customer identity management

Identify and engage customers across all channels and devices to improve customer experiences.

Real-time predictions and scoring

Optimise customer experiences with machine learning-based, real-time predictions and scoring.

Marketing Execution

Gain visibility and control of the entire closed-loop marketing process to increase ROI.

SAP Marketing Cloud

Drive revenue and growth by tapping a single view of your customers to deliver personalised experiences across the entire customer journey.

Social listening and sentiment analysis

Gain insight into customer sentiment and interests to deliver personalised, real-time experiences.

Insights and performance management

Optimise marketing with current customer insights and performance measurement and management.

Campaign management and optimisation

Engage customers with in-moment, individualized experiences by optimising campaign management.

Marketing planning and budgeting

Improve agility and transparency with a centralised, real-time view of marketing budget and spend.

Digital asset management

Enhance productivity, compliance, and revenues by using digital asset management processes.

Sales lead management

Maximise revenue by focusing on leads with the greatest probability of being turned into customers.

See how customers are succeeding with SAP

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