Consumer products

Drive growth, optimise operations, and build resilience with AI-enabled consumer products solutions from SAP.
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Unify consumer data, operations, and experiences to drive profitable growth

Innovate to win consumers with AI-enabled delivery of personalised experiences at scale and breakthrough operational performance.

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Connect applications, AI, and data to:

  • Link AI-enabled personalisation to customer interactions.

  • Optimise mergers and acquisitions decisions with data-driven insights.

  • Execute intelligent product development with consumer behaviour insights.

  • Integrate store-performance data with real-time analytics.

  • Foster enterprise-wide collaboration with streamlined workflows.

Maximise profitability with revenue growth management

Drive strategic account planning, tracking, management, execution, and analysis with AI-enabled trade promotion management for consumer products.

Scale channel-less commerce for profitable future growth

Provide seamless engagement across all consumer touchpoints to enhance experiences with integrated data, real-time inventory, efficient operations, and faster sales cycles.

Gain consumer loyalty with the perfect store experience

Empower sales teams and reduce costs to serve with consumer-centric insights, real-time inventory management, and tailored promotional opportunities.

Accelerate sustainable product innovation

Anticipate evolving consumer demands to drive growth, foster loyalty, and stay competitive with sustainable products across sourcing, design, and supply chains.

Diversify with mergers, acquisitions, and divestitures

Restructure your portfolio and unlock new profit pools with optimised supply chains, unified financial visibility, and seamless customer service capabilities.

Optimise inventory across channels

Unify inventory across wholesale, e-commerce, and retail to improve end-to-end vertical processes including manufacturing.

AI for consumer products

Increase profitable growth with AI-powered demand forecasting and pricing to make sustainability, customer experience, and supply chain decisions using industry-specific assistants and agents.

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Autonomous regulated manufacturing

Ensure accurate, scalable, and resilient manufacturing with plan-to-produce (PTP) process orchestration.

Autonomous revenue growth management

Eliminate fragmented planning with AI that unifies strategy, execution, and supply to maximise margins and ensure profitable revenue realisation.

Autonomous unified commerce

Continuously orchestrate merchandising, planning, marketing, shopping, and fulfilment to increase margins, conversions, and customer value while reducing costs.

Explore consumer products solutions from SAP and partners that can help your business run better

Accelerate profitable growth and attract consumers with AI-driven innovation, seamless engagement, and sustainable supply chains.

Product formulation and recipe management

Modernise product development from design to operation to:

  • Engage consumers with insight-driven product innovation.

  • Accelerate innovation with collaborative product development.

  • Gain instant portfolio insights with real-time analytics.

  • Ensure compliant handovers with connected manufacturing.

SAP APPLICATION

Product development and configuration

Deliver innovative, sustainable products faster by connecting insights and processes with integrated product development.

SAP APPLICATION

Portfolio and project management

Accelerate product delivery from concept to shelf with real-time project insights and portfolio management solutions.

SAP APPLICATION

Product compliance

Protect revenue, reduce risk, and drive sustainability by streamlining and automating global product compliance processes.

PARTNER APPLICATION

Incture Technologies Cherrywork StyleBridge

Simplify fashion manufacturing for operational agility with a costing, made to order, and manufacturing execution system.

Central procurement

Streamline sourcing with AI, automation, and integration to:

  • Compare best-matched suppliers to bids with real-time, AI-powered pricing.

  • Mitigate supplier risk with qualification and onboarding tools.

  • Improve supplier performance with continuous evaluation tools.

  • Drive competitive pricing with access to a global supplier network.

Supplier collaboration

Collaborate with trading partners to ensure supply with networked planning, inventory visibility, and automation.

Procurement contract management

Boost efficiency and supply chain resilience with automated procurement and contract compliance.

Procurement analytics

Improve resilience, reduce costs, and enhance performance with real-time insights into sourcing and procurement.

SAP Ariba Contract Intelligence by Icertis

Maximise contract value to streamline processes, reduce risk, and boost compliance with AI-enhanced contract lifecycle management.

SAP Vendor Program Management by Vistex

Evaluate vendor offers, manage cash flow, and execute cost-control programmes with vendor program management.

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Supply and distribution network planning

Build resilient, sustainable supply chains with connected processes to:

  • Improve visibility and resilience with freight and goods tracking.

  • Forecast demand accurately with multi-attribute planning.

  • Develop resilient supply chains with predictive alerts and simulations.

  • Balance supply and demand to optimise inventory with AI-enabled insights.

SAP APPLICATION

Global track and trace

Gain supply and delivery assurance with real-time order and shipment tracking.

SAP APPLICATION

Material traceability

Create a chain of trust through product genealogy and transparency to enhance safety, sustainability, and customer loyalty.

PARTNER APPLICATION

valantic GmbH

valantic offers deep expertise in CPG, industrial manufacturing, and chemical industries using SAP Business Network solutions.

Manufacturing networks

Collaborate with trading partners on demand plans and forecasts to:

  • Secure critical materials with supply network collaboration.

  • Resolve supply issues faster with end-to-end visibility.

  • Manage product changes faster with integrated lifecycle tools.

  • Share improvement ideas enterprise-wide with collaboration tools.

SAP APPLICATION

Manufacturing

Optimise operations and enable multi-level fashion production by style and size with KPI insights.

SAP APPLICATION

Asset management resource planning

Refine resource scheduling to increase utilisation and reduce travel with real-time availability, skills, and capacity tools.

SAP APPLICATION

Responsible design and production

Calculate extended producer responsibility obligations, plastic taxes, and corporate commitments to optimise materials.

PARTNER APPLICATION

MaintainX: Maintenance and Asset Management

Lower downtime and maintenance costs while boosting productivity with AI-assisted workflows and real-time data integration.

Trade and revenue growth management

Drive profitable revenue growth with trade promotion management that helps you:

  • Optimise promotions and maximise ROI through spend management tools.

  • Plan smarter and stay within guidelines with AI and real-time analytics.

  • Align investments and control spend through fund and assortment planning.

  • Ensure accurate agreements using integrated order-to-cash controls.

  • Eliminate unplanned trade spend and increase revenue with profit and loss analytics.

SAP APPLICATION

Omnichannel order management

Simplify omnichannel sales and improve fulfilment with centralised inventory visibility and optimised sourcing.

SAP APPLICATION

Insights and automation for sales, service, and marketing

Enhance the consumer experience and accelerate results with AI-enabled automation built for sales, service, and marketing.

SAP APPLICATION

AI-driven discovery and exceptional experiences

Exceed expectations with AI-enabled personalisation to win consumers at the point of purchase and build loyalty.

SAP APPLICATION

Sales automation

Simplify complex buying cycles, enable smarter and faster selling, and delight consumers with AI and modern CRM technology.

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PARTNER APPLICATION

Enterra Revenue Growth Intelligence System

Generate actionable trade plans in minutes and scale decision-making with AI-optimised price, promotions, assortment, and media.

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PARTNER APPLICATION

ChannelEngine

Connect and manage online marketplace operations and third-party sales channels with efficient order and inventory management.

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PARTNER APPLICATION

Mirakl Marketplace Management

Bring digital marketplaces to life with frictionless buying and digitally enhanced, multi-seller marketplace channels.

Self-billing processing

Streamline and automate self-billing processes to:

  • Reconcile transactions in real time with automated financial controls.

  • Unify finance and supply data using integrated data management.

  • Detect invoice differences with automated self-billing reconciliation.

  • Reduce the creation of unintended invoices by simulating processing results.

  • Eliminate recurring errors with error analysis and mass change analytics.

SAP APPLICATION

Real-time financial analysis

Streamline operations, reduce risk, and enhance SKU profitability with embedded AI and trusted data.

SAP APPLICATION

Travel, expense, and invoice management

Gain total visibility into and control of travel spend by connecting booking and expense management.

SAP APPLICATION

Workforce management

Optimise staffing, control labour costs, and stay compliant with automation and real-time insights, to achieve strategic business goals.

SAP APPLICATION

Human capital management

Equip your employees with data, skills, and technology to best serve consumers.

PARTNER APPLICATION

SAP Time and Attendance Management by WorkForce Software

Gain visibility into workforce costs and utilisation, reduce administrative effort, and improve employee engagement.

PARTNER APPLICATION

Avalara AvaTax for SAP S/4HANA Cloud, Public Edition

Automate sales tax determination and apply accurate tax rates with precise geolocations across 13,000 U.S. tax jurisdictions.

See how customers are succeeding with SAP solutions for consumer products

See what analysts are saying about SAP

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ANALYST
SAP Secures 10 best-in-class category distinctions

Find out why SAP was recognised by POI for retail execution and enterprise planning solutions.

POI 2025 Consumer Goods Vendor Panorama

Resources

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The state of innovation in the fashion industry

Review results of a recent SmartBrief survey to see how your fashion industry peers are innovating to move from concept to consumer with agility.

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SAP Business AI for consumer products

Learn how Business AI helps you stay ahead of trends, optimise operations, and redefine what’s possible in the consumer products industry.

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Reshaping trade promotions with AI

Understand how AI is helping consumer products companies collaborate with retailers over promotion strategies.

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Global Consumer Products Engagement Report

Explore a Deloitte survey of 14,000 consumers and 750 senior marketers that reveals secrets to authentic consumer engagement.

Get started

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See our solutions in action

Learn how solutions tailored to your industry can help you improve operations, innovate faster, and grow with confidence.

Grow your business with cloud ERP

Discover how SAP GROW helps businesses in every industry scale faster with AI-powered cloud ERP designed for growth.

See what’s ahead for your industry

Explore SAP road maps to learn about upcoming innovations, product advancements, and future capabilities.

FAQ

SAP Business Suite connects the entire value chain with AI-powered applications and business data to transform enterprise management for consumer products companies. Embedded AI agents optimise orders, pricing, and promotions across every sales channel using event-driven architecture and real-time insights. Generative and agentic AI enhance sales and distribution by empowering teams with actionable insights, automating order processing, and resolving settlement errors. Intelligent alerts, recommendations, and analytics help key account managers execute promotions more effectively and achieve revenue and performance targets.

SAP S/4HANA for fashion and vertical business is a comprehensive end-to-end solution that enables fashion companies to manage retail, wholesale, and manufacturing processes across the entire supply chain on a single platform. This intelligent ERP solution transforms fashion businesses by providing real-time insights, streamlined operations, and the agility needed to respond to rapidly changing market demands in the fast-paced fashion industry.

SAP enables circular product design, minimises waste through agile manufacturing, and enhances supply chain transparency by integrating real-time inventory and logistics data.

SAP transforms the user experience with Joule, delivering insights that enhance user productivity. By combining agentic AI with SAP Business Data Cloud and our suite of applications, SAP creates systems of agents that can collaborate across business areas while maintaining reliability and relevance and ensuring responsible AI.

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