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Best for your customers

Customers continue to expect experiences that are personalised and unique, even during the pandemic. SAP and its partners can help with the approaches required to build long-term relationships, transform experiences, and develop loyalty with customers in the digital realm.

Grow your e-commerce business

Build what you need swiftly, simplify buying processes, and turn e-commerce customers into brand advocates. 

  • Launch new digital experiences with headless e-commerce capabilities
  • Meet customers where they are by offering rich, mobile-first buying experiences
  • Achieve time to value faster with built-in industry-specific language, currency, and support for multinational rollouts

Create dynamic digital customer experiences

Capture and act on customer feedback to deliver engaging experiences and inspire loyalty.

  • Make it easy for customers to complete their desired tasks
  • Meet your business objectives better with stronger, more relevant content
  • Boost brand perception and your app store ranking by improving the in-app experience

Convert unknown visitors to loyal customers

Build trust by delivering exceptional digital experiences that adapt to customer behaviours while mitigating risk.

  • Onboard customers quickly with intuitive user registration and social logins
  • Create unified customer profiles to deliver trusted, relevant, and personalised experiences
  • Protect against risks by defending sensitive data with dynamic access control

See how SAP customers are helping our communities

Keeping up with the increased demand for critical healthcare equipment

Watch how Philips was able to triple production lines with SAP Fieldglass to support the dramatically increased demand for monitors and ventilators during the pandemic.

Staying relevant and connected with customers during the pandemic

See how Casey's is able to boost pizza sales while improving its customers' digital shopping experience through SAP technology. 

Collaborating in the war against COVID-19

See how EY Malaysia implemented SAP Customer Experience solutions to support Malaysia's healthcare practitioners and facilitate medical supplies and equipment to hospitals. 

Providing expense management to the 600,000 volunteers helping people during the Coronavirus

Discover how the volunteers of the Royal Voluntary Service helping those isolating during the pandemic are quickly reimbursed for out-of-pocket expenses through SAP Concur.

Together with SAP, you’ve got the expertise to transform your customers’ experiences

E-commerce experience management

Capture and act on customer feedback to enhance your digital commerce experience.

Customer identity and access management

Deliver a frictionless experience across all touchpoints and build trust with your customers.

Marketing effectiveness

Boost your digital marketing capabilities to increase revenue and optimise ROI.

Customer confidence pulse

Monitor changing customer expectations during COVID-19.

Brand trust pulse

Understand how consumers feel about your brand during COVID-19.

Digital open door

Have two-way conversations with your customers and optimise digital experiences to meet evolving customer needs.

Frontline connect

Get insights from frontline employees on customer issues.

Questions? Get in touch!

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