PostNL: Transforming employee experience with intelligent payroll automation and AI

Learn how PostNL has been connecting people across the Netherlands for more than two centuries, delivering parcels, letters, and meaningful moments to every street in the country. As the nation’s trusted postal service, PostNL handles an average of 1.2 million parcels and 6.3 million letters each working day. With SAP SuccessFactors solutions and AI capabilities through the Joule copilot, PostNL is transforming how it supports its diverse workforce—freeing HR professionals from manual tasks and delivering personalized employee experiences in real time.