Customer Snapshot: Overview
Reduced IT spending by 50%
Today this US$21-billion multinational personal technology company operates in 160 countries on six continents. With brands such as ThinkPad laptops, Lenovo advanced from good to great in the PC market. In addition, the company is expanding into the mobile device area.
Number of Employees
Line of Business
Finance, Platform and Technology, Marketing, Sales, Supply Chain
SAP Access Control, SAP BusinessObjects Business Intelligence, Edge edition, SAP Business Planning and Consolidation, SAP Business Suite, SAP HANA, SAP MaxAttention, SAP Process Integration, SAP solutions for enterprise performance management (EPM), SAP solutions for governance, risk, and compliance (GRC)
Beijing, China; Morrisville, North Carolina, USA; Singapore
SAP Services, IBM, SAP Active Global Support
Customer Snapshot: History
Customer Snapshot: Business Model
3 critical success drivers:
Personal Computers – Lead in innovation and quality
Convergence – Drive connections between devices, people and content
Culture – Be the most trusted and well-respected company to work for and do business with
Customer Snapshot: Success Strategy
After their acquisition of IBM’s PC division, Lenovo learned that quick decisions are key to keeping the company on strategy.
Lenovo needed a solution to provide the business with real-time data for fast, smart decision making.
Enter SAP: The SAP Experience
The SAP Services organization developed a long-term relationship during the implementation process by enabling knowledge transfer to the Lenovo staff. The team providing SAP MaxAttention services proactively managed risk to help ensure success during each stage of the company’s global deployments.
By leveraging SAP Services throughout the entire project lifecycle, both companies were able to work closely together to support Lenovo’s future growth and the management of their processes.
Better Business: Benefits
Better Business: Lessons Learned
Better Business: Run Simple
Lenovo has rolled out SAP solutions in more than 100 countries, and expects to manage all its worldwide operations with integrated SAP software by year-end 2012. The company also plans to use SAP HANA to process 1.8 million contract records with multiple attributes from the SAP CRM system in less than a second.