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Thomas Hertz

Head of SAP Developer Experience, Central Engineering

Thomas' Story

At SAP, we believe that when you bring everything you are, you can become everything you want.


Software, technology, traveling, photography, and e-commerce have always been passions of mine. Looking back, little did I know that I would help turn a small technology start-up into one of the world’s leading enterprise commerce software platforms. 

Thomas Hertz

I’ve accomplished a lot in my life to be proud of – I’m married to a beautiful wife, we have two lovely two-year-old twins, I love traveling, and I love photography. Through my travels, I became interested in still & video photography. Combining my love for technology and photography, I’ve even started using camera-equipped drone multicopters to help me do what I love most: capturing moments. Today, I’ve been to some amazing parts of our world capturing some truly spectacular moments. And these moments are what really resonate in my life. I’m thankful to have a career at SAP, which allows me to fulfill that love of technology creatively, both inside and outside of the office.

Software, technology, traveling, photography, and e-commerce have always been passions of mine. Looking back, little did I know that I would help turn a small technology start-up into one of the world’s leading enterprise commerce software platforms.

I was born in Kleve, Niederrhein, Germany – a small town of about 50,000 people near the Dutch border. I later moved to Munich to study Computer Science. During my university years, some of my friends and I founded the start-up hybris software. I worked there for nearly 15 years as a Software & Product Architect, Head of Development, and finally as Senior Vice President of Products. Of course, at that time, I knew about SAP, but it wasn’t until 2013, when I started getting closer contact with them, that we decided to sell our company to SAP.

As you can see, my entry into SAP didn't follow your typical application process. We had brought hybris from a company of 10 people in 1999 to almost 1,000, and then part of an enterprise with almost 100,000 employees!

Despite the impressive number, SAP is very employee-friendly. In fact, it’s remarkable to experience how much such a big enterprise is doing for every single employee. You very rarely find this. The strong focus on diversity, equality, and giving early talents a chance is fantastic.

Here at SAP, I was heading the SAP Customer Experience solutions portfolio from a technology perspective. Our team was focused on designing and developing the foundation for our CX solutions, along with other groups like Product & Innovation and SAP Business Technology Platform. As we started seeing some of our projects could be beneficial to the whole SAP, and not only CX, we decided to move a few topics to Central Engineering under T&I. As such, I’m now leading the new SAP Developer Experience unit, which focuses on open source technologies at SAP and the developer experience - as the name indicates. I’m very proud to be part of this journey and look forward to fostering an open tech mindset and fruitful developer community!

What makes me passionate about my job is simply creating something that others LOVE. I like meeting customers and witnessing their genuine love and appreciation for our products. To me, it’s not about companies signing deals and transferring money; it’s about looking into peoples’ eyes and seeing they really appreciate what you do. I truly believe that businesses decide which software products to go for because of the technology and how flexible technology can be for their needs. Luckily, our developers love to work with our products. When I see their dedication for the work they do at SAP, that passion is translated into the technology we develop, and that wins deals!

To be honest, looking back on it all, the best moment in my career was when we made the decision to say “yes” to the acquisition offer from SAP. When we said “yes”, we said “yes” to the future we are now able to form. It was one of the best decisions we made.

For the talent out there, that’s not part of a company that is fortunate enough to go through an SAP acquisition like me, I would simply advise them: join the fun! SAP is a fantastic place to work. We combine steadiness and stability with true innovation. SAP is infinite. The possibilities are huge and there is always “more”.

As I said in the beginning, my inner passion is about capturing moments. At SAP, I don’t need my camera for that because my whole career has been a series of living incredible moments. When you join us, you’ll see yours will be too.

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