Enable successful program deployment and operations
Safeguard your SAP solutions with SAP ActiveAttention
Plan and safeguard complex system landscapes, projects, and operations with the SAP ActiveAttention program. Different levels of services help you deploy, use, run, and support your SAP software investments throughout the solution lifecycle.
Discover how SAP can help enable your outcome-driven business imperatives
Independent of any crisis, our premium engagements customers always have the option to receive remote service delivery. To help ensure business continuity, even during difficult times, SAP is here for you. We provide a holistic partnership by covering all SAP solutions across the lifecycle.
Premium engagements business scenarios for IT
With our comprehensive portfolio, we cover individual business scenarios that address the most frequent transformation topics, challenges, and pain points companies are facing in the digital age.
Take the journey to SAP S/4HANA Cloud, private edition
Discover how RISE with SAP brings together what you need to transform your business in the way that works best for you.
- Read the digital transformation strategy scenario
- Read the system conversion approach (brownfield)
- Read the new implementation approach (greenfield)
- Read the selective data transfer approach
Build a Sustainable Intelligent Enterprise
Get expert guidance and advice to realise a future with zero emissions, zero waste, and zero inequality for your SAP software landscape, along with service orchestration and expert coordination.
Transition to hybrid cloud by leveraging hyperscale infrastructure
Define an intelligent enterprise architecture to create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.
Partner with SAP to design your transformation journey
Achieve long-term value with a governance structure based on a collaborative three-way partnership between the customer, partner, and SAP.
Transition to cloud solutions from SAP
Leverage comprehensive know-how to set up and run cloud solutions from SAP integrated into your landscape.
Improve your hybrid operations continuously
Reduce TCO while ensuring a stable and smooth execution of business processes and a timely competent reaction to unforeseen issues.
Premium engagements business scenarios for finance
With our comprehensive portfolio, we cover individual business scenarios that address the most frequent transformation topics, challenges, and pain points companies are facing in the digital age.
Leverage new analytics and central finance for your transformation
Enable insight-driven actions to spend less time on transactional work and more time on delivering business value.
Drive your business transformation with data and analytics
Accelerate your business transformation by modernizing your analytics and business data processes and defining a holistic strategy, architecture, and road map.
Transition to cloud solutions from SAP
Define an intelligent enterprise architecture; create a smooth path to the cloud; and enable an innovation, data, and analytics strategy.
Premium engagements business scenarios for HR
With our comprehensive portfolio, we cover individual business scenarios that address the most frequent transformation topics, challenges, and pain points companies are facing in the digital age.
Start your HR transformation journey with SAP
Leverage SAP’s product strategy for HR digital transformation to gain a competitive advantage as well as an agile, flexible, and proactive organisation.
Get expert support – right by your side
Turn digital concepts into value-based, predictable outcomes with precise and dedicated business, and technical guidance – from prepare to run.
Comprehensive portfolio
Access a range of services that cover various deployment options across all SAP solution investments.
Strong foundation
Address the full scale of your business demands and IT requirements with a single point of contact.
Tailored services
Focus on business topics that drive the right business outcome by using services that adapt to your needs.
Realise the right outcomes with a strong engagement model
Optimise operational excellence and cover IT demands with a strong engagement model enabling your desired business outcomes.
Foundation technical quality manager
The dedicated foundation technical quality manager ensures continuity with a clear focus on system reliability, security, scalability, data integrity, and high performance. The role provides an overall service engagement plan, governance structure, and regular reporting, with the support of SAP Mission Control Center.
SAP Transformation Hub
SAP Transformation Hub manages an expert network and functions as a central knowledge hub of delivery experience while supporting all architecture planning engagements.
Intelligent Service Delivery
Combining state-of-the-art technology and highly skilled people, intelligent service delivery provides standardised services tailored to your needs in an efficient model. Delivery units across all regions, with more than 15,000 employees, ensure that your needs are met in a scalable way.
SAP Mission Control Center
SAP Mission Control Center provides access to a globally standardised back-office team for operational excellence, with a fully aligned view of all engagements, product issues, and resolutions, as well as consolidation of best practices.
Comprehensive portfolio with predictable outcomes
Apply easy-to-consume service and support engagement personalised to meet your needs with predictable outcomes in any deployment scenario.
Innovation services
- Work with a lean digital innovation team with ongoing innovation cycles
- Explore business possibilities and build functional prototypes
Co-design
- Create an actionable plan for value extraction
- Define value maps and gain a clear understanding of value metrics
Architecture planning
- Target architecture in line with the product vision of SAP
- Validate the technical design of on-premise, cloud, and hybrid landscapes
Analytics and data management
- Improve data integration, quality, governance, and design
- Prototype next-generation scenarios such as machine learning, Big Data, and the Internet of Things
Implementation support
- Preconfigure your technical infrastructure, data migration, and ready-to-use processes
- Accelerate the implementation plan of your transformation project
Cybersecurity and compliance
- Define your unique security and compliance road map
- Identify critical gaps and optimisation potential
Platform as a service and DevOps
- Integrate your current landscape with SAP Business Technology Platform
- Develop agile, modern cloud applications quickly
Safeguarding
- Analyse functional design and architecture and validate functional gaps
- Define action plans to address risks and issues to performance, technical integrity, and stability
End-to-end hybrid operations
- Allow proactive monitoring and alerting
- Prioritize your list of critical areas and road map for next steps
Accelerated support
- Target initial response and resolution to secure connections and data for regulated industries
- Ensure regular alignment and transparency and gain insights into root causes