WalkMe solutions, on-demand AI

Make company knowledge discoverable everywhere via conversational AI interface.

Overview

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WalkMe's On-Demand AI provides users with reliable, omnipresent access to AI assistance and company resources via a configurable, expandable in-app menu across apps and workflows. Users can initiate AI-driven support with conversational access to tailored responses, knowledge retrieval, curated actions, and user memory—ensuring the most relevant guidance in real-time. By integrating these capabilities directly into any application, WalkMe empowers users to retrieve organizational knowledge and trigger task automations and Smart Walk-Thrus, closing the loop between finding information and executing tasks efficiently. On-Demand AI is part of WalkMe's Contextual AI Assistance Suite—encompassing Pinned, Proactive, and On-Demand AI services—designed to inject AI-powered guidance into user workflows and improve productivity and compliance. Available as a Base AI feature at no charge through end of December 2026, after which it becomes a Premium AI feature. Learn more via the overview link.

Benefits

Available across any application, and maintains conversation context across apps for consistent, accurate support
Instantly surfaces trusted answers from company knowledge, reducing search time and support dependency

Business Value

41% reduction in time spent making corrections in ERP-related business tasks

Details

Solution type

AI Feature

Plans and pricing

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Details:
- AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
- You must have the base product in order to activate this solution.

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