Get instructions and solutions from a conversational AI chatbot
The AI ChatBot plugin extends SAP Digital Manufacturing with an interactive assistant that lets operators ask questions in natural language and get instant, contextual process guidance. It reduces time spent searching through documents, boosts engagement through meaningful conversations, and offers a clean, intuitive interface that’s accessible with a single click.
Overview
Instant On-Demand Support
Shopfloor operators get immediate answers to questions about procedures, tools, policies, or troubleshooting—without waiting for supervisors or support teams.
Boosts user engagement with interactive guidance
The solution enhances user engagement by guiding meaningful and interactive conversations, encouraging deeper exploration of manufacturing topics, providing contextual responses, and keeping operators actively involved and informed throughout their work process.
Always on support
AI chatbots operates non-stop, giving global teams, night-shift teams, and remote workers instant support at any hour, ensuring uninterrupted service.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Industrial Manufacturing
Compatibility
Works with
Features
Get instant guidance with AI ChatBot
Operators can quickly get answers, receive suggestions, and learn more about specific topics by uploading related files to the chatbot, such as manuals or diagrams.
Improve response accuracy with continuous learning
Get more accurate, reliable responses and better overall performance by detecting, learning from, and addressing errors when managing complex or ambiguous user prompts.
Keep conversations flowing with smart suggestions
The chatbot intelligently suggests relevant follow-up questions based on user context, helping maintain natural, engaging, and easy-to-continue conversations.
Plans and pricing
Starting Edition
Indicative pricing includes implemententation of AI ChatBot plugin along with two weeks of deployment support. Support includes deployment of Python-based backend application.
Deploying AI chatbot production operator dashboard plugin
Configuration of SAP Digital Manufacturing product operation dashboards with AI ChatBot Plugin
Indicative pricing includes implemententation of AI ChatBot plugin along with two weeks of deployment support. Support includes deployment of Python-based backend application.
Deploying AI chatbot production operator dashboard plugin
Configuration of SAP Digital Manufacturing product operation dashboards with AI ChatBot Plugin
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Manufacturing |
| Industry | Cross-Industry, Industrial Manufacturing |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
AI ChatBot for Worker Guidance for SAP Digital Manufacturing
AI ChatBot Demo Video
Explore AI ChatBot for SAP Digital Manufacturing
Publisher
Incture Technologies Private Limited
Incture is a leading provider of digital and AI solutions for SAP customers. With over 18 years of experience, we have delivered over 100 projects on SAP Business Technology Platform and hyperscale platforms, helping CPG and retail, manufacturing, energy, and life sciences customers achieve hyper-automation and achieve measurable outcomes with a Clean Core and seamless integration.
